All accessibility articles

  • gb Greater Anglia Aventra accessibility (2)
    Rail Business UK

    Accessibility features of Greater Anglia Aventra EMUs highlighted

    2020-05-26T09:00:00Z

    UK: Greater Anglia has unveiled the accessibility features of the Class 720 Aventra electric multiple-units which Bombardier Transportation is supplying to operate outer-suburban commuter services into London Liverpool Street. ‘Our new trains will be much better for our disabled customers’, said Rebecca ...

  • uk- pearl lab ucl drawing
    Urban news

    UCL to build station simulation laboratory

    2020-02-10T16:29:00Z

    UK: University College London has announced plans to build a laboratory in the London Borough of Barking Dagenham, which will be used to simulate the movement of people on large-scale environments such as stations. The Person-Environment-Activity Research Laboratory will consist of a 14 m ...

  • gb-Merseyrail-777003-Kirkdale-200128-TM-03
    Rail Business UK

    Merseyrail Class 777 arrives in Liverpool

    2020-02-03T09:05:00Z

    The first of the Stadler Class 777 EMUs to renew the Merseyrail suburban fleet is now on test. Tony Miles reports from Kirkdale.

  • gb-northern-pacer-retirement
    Rail Business UK

    Non-PRM compliant trains get last-minute derogation

    2019-12-24T12:18:00Z

    UK: A few days ahead of the January 1 2020 deadline for ensuring compliance with tighter accessibility standards, the Department for Transport has granted limited dispensations for operators to keep in service for up to one year trains which do not meet the TSI-PRM requirements.

  • Southern rail replacement bus sign
    Rail Business UK

    ORR consults on accessibility of rail-replacement coach services

    2019-12-20T14:59:00Z

    UK: The Office of Rail Road is consulting on a revision of its Accessible Travel Policy Guidance relating to rail-replacement coach services. The Public Service Vehicle Accessibility Regulations come into effect for coaches on January 1 2020, with the aim of ensuring that disabled ...

  • Greater Anglia accessibility training team
    Rail Business UK

    Greater Anglia rolls out disabled-led accessibility training

    2019-11-22T12:00:00Z

    UK: All 2 500 of Greater Anglia’s frontline staff are to receive accessibility awareness training delivered by a team of trainers who have disabilities themselves. The team was put together by consultant Sarah Rennie, who said the trainers would ‘bring a level of lived experience into ...

  • TfL journey planner
    Urban news

    London journey planner tweaked to incorporate data analytics insights

    2019-11-06T14:05:00Z

    UK: Transport for London has made changes to its journey planner following analysis of depersonalised wi-fi connection data from the mobile devices of passengers at London Underground stations. TfL previously relied on customer surveys of passenger flows, but the analysis of 2·7 billion ...

  • London Northwestern Railway has launched a pilot lift-sharing scheme at Tring station
    Rail Business UK

    Station lift-sharing share scheme launched by London Northwestern Railway

    2019-10-16T05:00:00Z

    UK: London Northwestern Railway has launched a pilot lift-sharing scheme at Tring station, where accessibility improvement works beings have led to a temporary reduction in car parking capacity. Passengers can use the wmtrains.liftshare.com website to connect with people who drive on similar routes to the station, ...

  • Arriva Rail London has launched a rail-specific deaf awareness training course
    Rail Business UK

    Rail-specific deaf awareness course developed

    2019-10-01T05:00:00Z

    UK: London Overground concessionaire Arriva Rail London has launched a rail-specific deaf awareness training course to bolster its existing disability awareness training as part of customer service induction. The course was developed with Signly, Deafax and University College London’s Deafness Cognition Language Research Centre ...

  • gb-llandovery
    Rail Business UK

    Station Improvement Vision for Wales

    2019-09-23T05:00:00Z

    UK: Transport for Wales has announced a 15-year Station Improvement Vision covering 247 stations. The £194m programme includes free wi-fi and improved shelters, CCTV, cycle storage and passenger information. ‘Where possible’, TfW will provide retail opportunities for local businesses and support the development of community spaces. ...

  • tn_gb-swt-pax-wheelchair.jpg
    Rail Business UK

    Accessible travel policy guidance updated

    2019-07-27T05:00:00Z

    UK: The Office of Rail Road has published updated guidance designed to enable train and station operators to provide older and disabled people with greater confidence when travelling by rail. The Accessible Travel Policy replaces ORR’s Disabled Persons’ Protection Policy and broadens its scope. ...

  • Network Rail has opened a £175 000  assisted travel lounge at Birmingham New Street station for use by passengers who need help getting between trains and the station concourse.
    Rail Business UK

    Assisted travel lounge opened at Birmingham New Street

    2019-06-22T08:00:00Z

    UK: Network Rail has opened a £175 000 assisted travel lounge at Birmingham New Street station for use by passengers who need help getting between trains and the station concourse. Designed with the guidance of Birmingham New Street’s accessibility forum, the lounge has bright multicoloured signs to aid the ...

  • Virgin Trains has launched an Amazon Alexa 'skill' enabling passengers to book assistance for their journey.
    Rail Business UK

    Alexa skill enables passengers to book travel assistance

    2019-02-26T00:05:00Z

    UK: Virgin Trains has launched a ‘skill’ for Amazon Alexa virtual assistants which enables passengers with disabilities to book assistance for their journey using simple voice commands. The JourneyCare service usually requires users to fill in an online form or call a helpline after booking, which involves repeating information which ...

  • The TOC Ability consortium has published a report into the use of digital technology to improve the accessibility of the UK rail network.
    Rail Business UK

    Digital technology aims to improve rail accessibility

    2019-02-25T06:00:00Z

    ACCESSIBILITY: The TOC Ability consortium has published a report into the use of digital technology to improve the accessibility of the UK rail network by enabling disabled passengers to share their journey requirements with train operators while protecting their privacy. The consortium comprises Atkins, Arriva, Enable iD, Goss Consultancy, Loughborough ...

  • Greater Anglia has worked with design consultancy Trainways and manufacturer Portaramp to test a prototype wheelchair ramp.
    Rail Business UK

    Wheelchair ramp on test

    2019-01-15T06:00:00Z

    UK: Greater Anglia has worked with design consultancy Trainways and manufacturer Portaramp to test a prototype wheelchair ramp, ahead of the entry into service of its new fleets of Bombardier Transportation and Stadler trainsets. Testing included consultation with people with assistance animals to ensure the ramp meets a range of ...

  • tn_gb-abellio-east-anglia-stadler-flirt-impression_04.jpg
    Rail Business UK

    Accessibility advisers help improve Flirt UK trains

    2018-08-18T06:00:00Z

    UK: Greater Anglia recently took a wheelchair-using passenger, a blind person and a visually impaired person plus his guide dog to Stadler’s factory at Bussnang in Switzerland to test prototype ramps for the future Flirt UK multiple-unit fleet. During a previous visit, the group had suggested a number of ...