FirstGroup’s open access performing ahead of expectations
UK: Trading in FirstGroup’s First Rail division has been slightly ahead of expectations due to strong performance at the open access businesses, the company said in a pre-close trading update.
Lumo plans to extend open access services to Glasgow
UK: Open access train operator Lumo is has announced plans to extend some of its London – Edinburgh services to Glasgow.
Virtual train tour to help passengers ahead of travel
UK: Open access operator Lumo has worked with Ocean 3D to develop an interactive 360° walk-through tour of its trains to assist people who may be anxious ahead of entering unfamiliar environments.
Risk management and luggage recommendations in report into Lumo overspeed incident
UK: The Rail Accident Investigation Branch makes recommendations covering junction risk management and luggage safety in its report into an incident when a Lumo train passed over points north of Peterborough station at excessive speed. This led to some passengers being thrown from their seats and luggage falling from the ...
UK: Lumo takes on the airlines
In the 18 months since its launch on the London – Edinburgh route, open access operator Lumo has driven up ridership and lifted rail’s market share significantly, as FirstGroup’s Commercial & Revenue Director Stuart Jones explains to Tony Miles.
Rail needs to get out of a pickle, says Minister in Gherkin
UK: ‘The perception that passengers cannot rely on rail is too close to the truth’, Rail Minister Huw Merriman told representatives of the passenger industry.
Lumo appoints Service Delivery Director
UK: Jen Clare has been appointed as Service Delivery Director at FirstGroup’s London to Edinburgh open access operator Lumo.