Govia has been directly awarded a new franchise to operate South Eastern services.

UK: Incumbent Govia has been directly awarded a new franchise to operate South Eastern services from the expiry of its current contract on October 12 2014 until June 24 2018, the Department for Transport announced on September 11.

The current Integrated Kent franchise has been operated by the Govia joint venture of Go-Ahead (65%) and Keolis (35%) under the Southeastern brand since 2006. It carries 600 000 passengers/day on more than 2 000 daily commuter and regional passenger trains serving 179 stations in London, Kent and East Sussex, including Highspeed domestic services on High Speed 1.

The new franchise period covers disruption during the major rebuild of London Bridge station as part of the Thameslink Programme upgrade. Changes during the new franchise will include:

  • a new hourly Highspeed service via Gillingham, Ramsgate, Dover and Ashford;
  • Highspeed services calling at Snodland, Martin Mill and Walmer, with extra Highspeed services at Margate, Broadstairs and Ramsgate;
  • a peak Hastings Business Express service cutting up to 10 minutes from current Hastings - London journey times;
  • direct Maidstone East - London Blackfriars and Sheerness-on-Sea - London Victoria services;
  • a ‘commitment to work with Transport for London’ to extend the validity of TfL’s Oyster smart card to cover Dartford and Swanley stations and London St Pancras - Stratford International Highspeed services;
  • more discount fares for off-peak travel;
  • additional passenger information screens, 63 more ticket machines and CCTV;
  • ticket gates at Swanley and Staplehurst;
  • deep clean of all stations, and £4·8m of station improvements;
  • equipping staff with tablet computers;
  • up to 75 more gateline staff;
  • ‘refresh’ of more than 300 EMUs.

DfT told Railway Gazette International that that new franchise would see a reduction in subsidy. A total of £142m is to be paid by the government during the three year and nine months of the franchise, with annual payments reducing year-on-year to £18·8m in the final full financial year (2017-18). DfT paid £82·3m in 2012-13.

Govia has been directly awarded a new franchise to operate South Eastern services.

‘I know passengers on this route haven’t always received the service that they deserve, which is why I am absolutely determined that today marks a fresh start for the Southeastern franchise’, said Rail Minister Claire Perry. ‘This decision has been taken after careful work by the Department for Transport with Go-Ahead plc, to ensure that the franchise can genuinely improve its services against a challenging backdrop of vital improvements to the tracks and stations on which their trains operate’.

Perry said a direct award rather than new competition would ‘provide passengers with the best service for the next three years as well as offering the best value to all of us who help fund the railway through our taxes.’