UK: Vowing to ‘build the business back up’ having made around a quarter of its staff redundant, Hull Trains Managing Director Louise Cheeseman announced on March 1 that the open access operator would restart services between London and East Yorkshire from April 12.
UK: Following the government’s February 22 announcement of a proposed timeline for easing coronavirus lockdown restrictions in England, open access operators Grand Central and Hull Trains have confirmed that they are to remain in ‘hibernation’ for the time being.
UK: Following a trial, Avanti West Coast has launched its own smartcard scheme. The cards are intended to offer passengers another way to store tickets as part of an industry-wide move to reduce reliance on traditional paper media.
UK: Northern is trialling the Unwell Passenger app developed by York-based Incremental Solutions to provide on-train staff with step-by-step instructions to help passengers who become ill or are injured.
UK: The Welsh Government took Wales & Borders passenger services into public ownership on February 7, insisting that the move which had been announced in October would provide longer-term financial stability to ‘protect services, safeguard jobs and deliver infrastructure improvements in light of the ongoing challenges of coronavirus.’