Trainees at Liverpool Street

UK: Greater Anglia is providing work experience placements on its Customer Service Traineeship course for 10 young people currently out of mainstream education or employment.

The eight-week programme organised in partnership with Central Training Group combines classroom learning and work shadowing to support young people who are looking to develop their skills for apprenticeships, sustainable employment and further learning.

Successful trainees receive a Level 2 Certificate in Principles of Customer Service, a Level 2 Award in Employee Rights and Responsibilities and a Level 1 Certificate in Foundation Learning and Employability Skills.

‘These types of courses can really help to motivate teenagers and young adults through practical work experience and they benefit from getting an insight into the typical tasks they will be expected to undertake in full-time employment’, said Greater Anglia’s Talent & Development Projects Co-ordinator Viktorija Novikova.