Passenger information lessons learned from the cracking crisis

Passenger using a mobile phone.

UK: The Office of Rail & Road has released a review into the impact on passengers from the emergency withdrawal of all Class 80x Hitachi trains and the way the crisis was subsequently handled by operators Great Western Railway, LNER, TransPennine Express and Hull Trains.

Please sign in or register for free to view this page


Sub Advert

You have reached your limit of news stories for this week. Register for FREE to read this article and get:

  • Unlimited access to online news coverage from:
  • Railway Gazette International covering the global railway industry
  • Metro Report International covering the urban transport sector
  • Rail Business UK industry news for the British railway market
  • Weekly e-mail newsletters covering the sector(s) of your choice
  • Exclusive offers for Railway Gazette Events.

If you are already a registered user or a subscriber you can SIGN IN now