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Regulator demands better service
By Railway Gazette International1997-10-01T10:00:00
BRITAIN’S Rail Regulator John Swift announced on August 15 that he was proceeding with enforcement action against Train Operating Companies over poor performance of the National Rail Enquiry Service, the network of telephone enquiry bureaux accessed by a single number since August 1996. All 25 TOCs participate in the NRES ...
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