Organisation: RSSB
Location: London, UK
Overview
About the team
Leading Health and Safety on Britain’s Railway (LHSBR) is the rail industry’s health and safety strategy. Developed by leaders across a range of rail sectors, this strategy sets out the challenges and activities which need collaborative approaches to deliver a better, safer and healthier railway across Great Britain. LHSBR identifies 12 key risk areas where safety and health performance need to be improved. Refreshed in 2020, LHSBR recommends tangible ways to improve and innovate, making railways safer and healthier for all. The key to success is working together and making commitments to achieve future improvements through industry groups that monitor and help implement mitigations across the 12 risk areas. While we are proud to work on one of the safest rail networks in the world, performance has deteriorated in some areas. There are concerns which need to be urgently addressed around operational risks, as well as workforce safety and wellbeing. Ultimately, a healthier workforce will deliver a safer railway. The Directorate’s main role is therefore in the delivery of the LHSBR strategy. To ensure the strategy is being implemented effectively, the LHSBR Executive Advisory Group (LEAG) has been set up to act on behalf of the RSSB Board.
The role
The Train Operations Safety Strategy Assistant will support the Principal Strategy Implementation Manager (PRISM) with the delivery of the LHSBR strategy; providing the link between RSSB and the industry group/key industry stakeholders to develop an LHSBR Delivery Roadmap and resourced workplan. The ASIM will support the PRISM in the delivery of RSSB’s planned technical outputs, manage meeting and reporting activities for their risk area and support the industry to embed workplan outputs and realise the benefits to reduce risk.
The most challenging part of the job is to establish effective working methods with industry partners, building collaboration overcoming barriers to help mitigate risks in health and safety and realisation of the LHSBR strategy.
Responsibilities
Delivery
- Assist the PRISM with the build of smart working objectives and work plans for the risk Group.
- Co-ordinate and facilitate internal and external stakeholder groups required to support and govern the various work programmes, in close liaison with the PRISM. Where appropriate provide technical support.
- Assist with the implementation and embedding of solutions in organisations, monitoring and providing feedback on the effectiveness and efficiency of our Products and Services and the embedding and communication of these.
- Working with the Business Management Office and Projects Directorate to plan, track and monitor the delivery of objectives and work plans to deadline, budget and quality and provide reporting information to the business, risk Group and LHSBR governance groups.
- Provide progress reports for the Leading Health and Safety on Britain’s Railways’ (LHSBR) published quarterly report.
- Administer the delivery of all quality and assurance procedures as stated in the Quality Management System.
- Implement preventive measures to mitigate any fall in service delivery to their risk group.
Engagement and Stakeholder Management
- Manage all aspects of the Risk Group meeting process including the onboarding of new members.
- Establish excellent working relations with the Chair and be the first point of contact for the risk theme and group members.
- Establish stakeholder mapping to support the PRISM and Risk Group Chair to build a network of stakeholders with the express aim of supporting the delivery of the Strategy
- Working with the Marketing, engagement and LHSBR editor to build and manage stakeholder engagement and communication plans supported by a customer relationship management (CRM) system.
- Manage the communication plans and the delivery of internal and external / web based and other media communications to increase the profile of the groups’ outputs.
- Manage interfaces with other support teams, finance, auditing, quality management and assurance, and systems safety and health (SSH) operations.
- Update and manage the CRM database for all correspondence, engagement and membership lists for designated groups.
Qualifications
- A degree qualification (or equivalent vocational qualification) in a relevant area of engineering, operations, human factors, safety management etc
- Experience working within the railway industry (or other high hazard industry) in a related area
- Able to work autonomously, a confident problem solver, proactive
- Experience of project management or delivery
- Excellent and efficient administration management (i.e. administering the groups, minute taking etc)
- Effective customer service and engagement skills
- Effective problem solver, self-motivated and able to act on own initiative
- Effective interpersonal skills and the ability to influence at all levels
- Effective communication skills with the ability to adapt the style to suit the audience
- Experience of using a range of Microsoft office applications, including Word, Power point, Excel
- Experience of cross-industry partnership working