UK: Great Western Railway was announced as Rail Business of the Year and ScotRail Alliance Managing Director Alex Hynes was named Industry Leader of the Year at the 20th Rail Business Awards.

Hosted by Railway Gazette at London’s Hilton hotel on Park Lane on February 22, the event bought together around 600 senior executives and industry experts from across the UK rail sector. The 20th anniversary awards were presented by TV and radio celebrity Sandi Toksvig.

‘Once again, these awards have highlighted the contribution made by so many individuals and companies throughout the UK rail industry, who put a huge amount of effort, vision and skill into developing their business and serving their customers’, said Railway Gazette Editor-in-Chief Chris Jackson. ‘These awards have become a highlight of the industry calendar, providing a valuable opportunity to pay tribute to all the hard work that goes on across the UK rail sector, day in, day out.’

In awarding GWR the coveted title of Rail Business of the Year, the judges said the operator had shown ‘incredible versatility and resilience through a very difficult period', despite the disruption caused by electrification and upgrading works. GWR also won the Rolling Stock Excellence award for bringing into service its Class 387 EMUs on Thames Valley commuter services, and the Safety & Security Excellence award for a partnership project to reduce anti-social behaviour on the Severn Beach branch.

Chiltern Railway won Train Operator of the Year for completing and launching its new route to Oxford, as well as its consistently strong performance and high levels of customer satisfaction.

ScotRail Alliance Managing Director Alex Hynes was named Industry Leader of the Year, while the alliance’s Head of Integrated Control, Mark Ilderton, took the award for Young Professional of the Year.

Rail Business Awards winners 2018

CategorySponsorWinnerHighly Commended
Young ProfessionalInstitution of Railway OperatorsMark Ilderton, Head of Integrated Control, ScotRailEmma Love, Head of Corporate Affairs, MTR Crossrail
Rail Engineer of the FutureProgress RailJames Dawson, London UndergroundSudhir Prabhu, AECOM
Women in RailAngel TrainsChie Shimizu, Weston Williamson + PartnersDebbie Bewley, Kathryn O’Brien, TransPennine Express
Training & Development ExcellenceRailway Gazette InternationalWabtec Faiveley RailGreat Western Railway, Colas Rail
Supplier & Contractor ExcellenceRail Industry AssociationSTM Group
Customer Service ExcellenceNorth Star ConsultingKeolis Amey DocklandsChiltern/WiFi Spark/Icomera, Merseyrail
Marketing & Communications ExcellenceYoung Rail ProfessionalsNorthern Network Rail Thameslink Programme
Digital Technology ExcellenceKBH On-Train MediaNetwork Rail Track Decision Support ToolGoMedia, 3Squared
Technical Innovation ExcellenceRail Operations GroupPandrol ‘Re’ clipPlowman Craven
Stations & Integrated Transport ExcellenceiPortRail Greater Anglia – Cambridge Station
Rail Freight ExcellenceFurrer+FreyGB Railfreight
Rolling Stock ExcellenceWabtec Faiveley UKGreat Western RailwaySiemens, GB Railfreight
Safety & Security ExcelllenceMetro Report InternationalGreat Western RailwayBalfour Beatty, Colas Rail
Sustainability & Environmental Excelllence Bombardier TransportationTransPennine ExpressWest Ealing Sidings Project
Engineering Business ExcellenceRicardo RailRail Operations Group
Infrastructure Project ExcellenceRail Business intelligenceSiemens Rail Automation / LULRail Electrification Alliance, S&C South Alliance
Train Operator of the YearKnorr-Bremse Rail Systems UKChiltern RailwaysTyne & Wear Metro
Industry LeaderRSSB RISQSAlex Hynes Managing Director, ScotRail
Rail Business of the YearSNC-Lavalin Great Western Railway