Railway and public transport ticketing news

News about railway and public transport ticketing technology, suppliers and policy.

  • SEPTA Conduent gates pilot
    Metro Report International

    3D Fare Gates aim to deter evasion


    USA: Conduent Transportation is working with Philadelphia’s SEPTA to trial its 3D Fare Gates which aim to detect, deter and quantify the fare evasion which costs the transport agency an estimated $30m to $40m a year. The gates are based on a design deployed in Paris ...

  • Firenze tram (Photo Metro Report)
    Metro Report International

    Toscana trams and buses go contactless


    ITALY: Kuba has rolled out an open-loop fare payment system covering the Firenze tramway and bus services in Toscana, saying it is the largest deployment of its kind in Europe covering 273 cities and towns. The system which went live on March 28 is an extension ...

  • South West Trains EMUs
    Rail Business UK

    Stagecoach settles claim over London zone boundary train tickets


    UK: The Competition Appeal Tribunal has approved a £25m settlement of a class action which alleged that South West Trains abused its dominant position by not making tickets from London fare zone boundaries sufficiently available for purchase, meaning many Travelcard holders were charged twice for part ...

  • IMG_6705
    In depth

    Laos: Nascent link fosters tourist and cargo trade


    Travel on the Laos – China Railway is booming as tourists are keen to visit and locals are eager to ride. Peter Janssen reports.

  • shutterstock_752650441
    In depth

    Fare Collection: Data sharing is key to a complex ticketing landscape


    Evolving technologies and changing customer demands are driving change in fare collection, ticketing and payment systems, but railways are just one aspect of an increasingly complex multimodal transport ecosystem, suggests Toma Bačić.

  • Roma tram
    Metro Report International

    Asian tourists expected to benefit as Roma expands contactless fare payment options


    ITALY: Contactless cards issued by Japan’s JCB and China’s UnionPay and linked mobile devices can now be used to pay for travel on Roma’s transport network, building on the open loop payment system which was already available to holders of Mastercard, Visa and American Express cards. ...

  • tickets
    Rail Business UK

    Retailers says competition can improve train ticketing


    UK: Representatives of independent ticket retailer Trainline and distribution technology company SilverRail have been questioned by the House of Commons Transport Committee as part of its scrutiny of the government’s draft Rail Reform Bill.

  • Dublin Luas tram (Photo NTA)
    Metro Report International

    Irish national transport ticketing contract awarded


    IRELAND: The National Transport Authority has awarded Indra a contract to supply and manage a national multimodal transport payment system covering trains, trams and buses. EMV bank card, mobile phone and smartwatch payment will be accepted, with best fares and discounts through an account-based system. There ...

  • Avanti West Coast Superfare ticket booking on mobile phone
    Rail Business UK

    Avanti West Coast says Superfares have brought modal shift


    UK: Avanti West Coast has expanded the availability of its Superfare tickets to 10 more destinations, saying the cheaper tickets have encouraged modal shift. Passengers book a Superfare ticket for a specific date, with the choice of morning, afternoon or evening slots. The exact time of ...

  • Mitteldeutschen S-Bahn train (Photo Deutsche Bahn AG, Volker Emersleben)

    Regional governments keen to keep Deutschland-Ticket


    GERMANY: Transport ministers in the Länder favour keeping the flat-fare Deutschland-Ticket for the long term. In a debate on April 18 in Münster about the future of the ticket, currently priced at €49 for one month’s travel on local and regional rail services, as well as ...

  • us Minneapolis Metro Blue Line LRV
    Metro Report International

    Cubic to upgrade ticketing in the Twin Cities


    USA: Metro Transit has awarded Cubic Transportation Systems a contract to upgrade the fare payment system in Minneapolis-St Paul to enable the use of contactless bank cards, Apple Pay and Google Pay. The existing Go-To smart card will be enhanced with an account management system. This ...

  • Uber advert at London Victoria
    Rail Business UK

    Uber looks to bring ridesharing platform to the rail market


    UK: Eight of the 10 most popular destinations for Uber trips in the UK are railway stations, and the company is keen to use its globally recognised ridesharing platform to encourage the use of modes which are more sustainable than privately owned cars, Mobility Lead Rebecca ...

  • Manchester trains (Photo TfGM)
    Rail Business UK

    Burnham urges rail sector to accelerate integration into Manchester’s Bee Network


    UK: Greater Manchester Metro Mayor Andy Burnham has pledged to accelerate integration of local rail services into the nascent Bee Network of public transport provision if he is re-elected on May 2. The Bee Network is a locally developed brand already being applied to Manchester Metrolink light ...

  • NJ Transit LRV
    Metro Report International

    More payment options as NJ Transit ticketing contract renewed


    USA: New Jersey’s NJ Transit has renewed Conduent Transportation’s contactless fare collection systems contract for a further five years. Under the previous contract Conduent implemented Tap & Ride payment enabling bus and light rail passengers to use contactless credit and debit cards. Under the latest contract ...

  • Passengers wiith rucksacks (Photo Eurail, CMT Productions)

    Erasmus+ Interrail pass launched to encourage sustainable travel


    EUROPE: A dedicated Interrail Global pass has been launched to encourage sustainable travel and exploration by participants in the Erasmus+ education scheme. The passes developed by Interrail organisation Eurail and the Erasmus Student Network have a validity of four days in six months or six days ...

  • RIA Innovation Director Milda Manomaityte launched the Destination Revenue Growth report (Photo RIA),
    Rail Business UK

    The right policies could increase ticket revenue without higher fares, says RIA


    UK: The Railway Industry Association has published a ‘fresh blueprint’ for ticketing reform, saying a focus on customer experience and boosting ridership could drive revenue growth without needing to increase fares. The Destination: Revenue Growth report based on input from RIA’s members was launched by Innovation ...

  • Moskva biometric ticketing (Photo Moskva Metro)
    Metro Report International

    Facial recognition ticketing to be expanded


    RUSSIA: Moskva Metro reports that 100 million trips have now been made using biometric payment, with the Russian-made system having ‘proven its utmost security and reliability’ and further deployment planned. Facial recognition cameras link a person to their payment option, removing the need for a ticket, ...

  • tickets
    Rail Business UK

    Train ticket refund fee capped at £5


    UK: The maximum fee that train operators and ticket retailers can charge when an unused ticket is refunded was reduced from £10 to £5 on April 1. The change follows a review by the Office of Rail & Road which found that 5·8 million tickets were ...

  • Orleans tram (Kuba, Shutterstock)
    Metro Report International

    Orléans open payment system goes live


    FRANCE: Orléans Métropole has launched an open payment ticketing system on its tram and bus services, deployed by its long-standing ticketing technology partner Kuba in partnership with La Banque Postale. Passengers can pay by physical or virtual bank card, smartphone or connected watch, with payment services ...

  • SJ Alstom X40 EMU (Photo SJ Stefan Nilsson)

    Swedish national ticketing product distribution system goes live


    SWEDEN: The Samtrafiken collaboration of transport operators has a launched a neutral ticketing communications platform based on the Open Sales & Distribution Model-Online standard with the aim of streamlining ticket sales and enhancing cross-selling opportunities.