Railway and public transport ticketing news
News about railway and public transport ticketing technology, suppliers and policy.
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NewsPaper or digital ticket machines deployed
NORWAY: ALMEX has supplied Olso Gardermoen airport train operator Flytoget with vending machines which can either print a paper ticket or send a digital ticket to a passenger’s mobile phone by text message.
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Rail Business UKRail and tram-train in Manchester’s Bee Network expansion plans
UK: Local rail services around Manchester are to be brought into the region’s expanding Bee Network by 2028 as part of a public transport development strategy unveiled by Mayor of Greater Manchester Andy Burnham on July 10.
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Metro Report InternationalMainz trials monthly free travel to reach people who rarely use public transport
GERMANY: Tram and bus travel in Mainz is to be free of charge on the first Saturday of the month for a one-year trial period. The impact on ridership and the benefits to the city will be evaluated by Rhein-Main University of Applied Sciences. The first ...
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In depthRomania: New rolling stock to support rail market reforms
Romania’s Railway Reform Authority is procuring new multiple-units to operate regional and inter-regional services under competitively tendered PSO contracts, but this is only part of a wider market opening strategy, ARF President Ștefan Roșeanu explains to Benjámin Zelki.
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Rail Business UKAmadeus expands rail ticketing capabilities
UK: Amadeus has integrated Trainline Partner Solutions’ global API into its Cytric corporate travel management platform, providing business travellers with improved access to content from British rail operators. This includes mobile tickets, with future releases to include refunds, cancellations and split ticketing. Amadeus said the agreement ...
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Rail Business UKScottish transport ticketing goes digital
UK: Unicard has migrated paper-based ZoneCard tickets valid on ScotRail, Glasgow Subway and bus services in the west of Scotland to its ITSO-compliant smart ticketing platform. Strathclyde Partnership for Transport awarded the contract with the aim of improving the passenger experience and reducing the complexity of ...
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Metro Report InternationalJapanese local railway pilots facial recognition ticketing
JAPAN: Light rail and bus operator Yamaman Co has added facial recognition to the Jorudan Style Point&Pass ticketing system used on its 4·1 km six-station Yukarigaoka Line and local bus services. Passengers need to register online and provide a passport-style photo and credit card details to ...
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Rail Business UKGWR expands Long Weekender ticket availability
UK: Great Western Railway has expanded the range of routes where it offers the Long Weekender ticket, which was launched earlier this year to exploit changes in travel patterns. Passengers can use Long Weekender tickets to depart at any time on Friday or Saturday and return ...
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NewsWiremind software to help Eurostar optimise revenue
EUROPE: International high speed train operator Eurostar has signed a five-year contract to use Wiremind’s CAYZN software to modernise its revenue management processes, identify new revenue opportunities and increase load factors. It is expected to go live in Q1 2025. Eurostar Chief Commercial Officer François Le ...
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Rail Business UKTrain ticket and taxi apps link up
UK: Rail ticketing app Seatfrog and private hire taxi platform Veezu have announced a strategic partnership to link train journey and taxi network data. Passengers will be able to book taxi rides connected automatically to their rail departure and arrival times, so they can step out ...
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NewsBusiness travel leaders say European train operators are missing an opportunity
EUROPE: Senior figures from the business travel sector have expressed frustration at the difficulty of incorporating rail options into corporate travel systems, saying the sector is failing to respond to demand as companies look for alternatives to flying.
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Rail Business UKAvanti West Coast introduces through ticketing to Keswick
UK: Avanti West Coast has added Stagecoach bus services X4 and X5 between Penrith and Keswick to its journey planner and introduced through tickets for the rail fare plus £2. Launched in partnership with Cumbria Tourism, the scheme is intended to encourage visitors to the Lake ...
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In depthInterview: Rail Europe finds its niche
Divested by SNCF and SBB more than two years ago, distribution and ticketing business Rail Europe is focusing on its core remit of facilitating international rail bookings, with 80% of its revenue coming from non-European travellers. CEO Björn Bender sets out his strategy to Nick Kingsley.
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NewsBUND calls for DB to retain non-digital fare options
GERMANY: Environmental association BUND has called for Deutsche Bahn to ensure people can access all products including reduced fares, BahnCard discounts and seat reservations without creating an online account. This follows DB’s decision that BahnCards would only be issued digitally and not as physical plastic cards. ...
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NewsArenaways selects Fairtiq ticketing platform
ITALY: Arenaways is to use Fairtiq’s mobile pay-as-you-go ticketing system on the Cuneo – Savigliano and Ceva – Ormea routes which it is to operate from January 2025 under a 10-year PSO contract awarded by the Piemonte region. Swiss company Fairtiq said this would be its ...
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Rail Business UKNational Rail ticket buying options added to Google search results
UK: Google has worked with B2B ticket retailing technology company SilverRail to make it easier for people planning journeys in the UK to buy train tickets from search results. This includes options to buy from Trainline and Trainpal. SilverRail is working on getting direct deep links ...
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Rail Business UKLondon’s off-peak Fridays trial ends
UK: Transport for London is evaluating the results of offering off-peak pay-as-you-go fares all day on Fridays in a trial which began on March 8 and will end as scheduled on May 31. The trial announced by Mayor Sadiq Khan aimed to encourage public transport ridership ...
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Rail Business UKArcadea invests in revenue protection software company Raspberry
UK: Toronto-based software business investor Arcadea Group has acquired a majority stake in Raspberry Software, which specialises in mobile software for railway revenue protection and penalty fare appeals services. Founders Andy Jeff, Peter Jarvis and Simon Hopper will remain in their leadership positions at Suffolk-based Raspberry. ...
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Metro Report InternationalDeutschland-Ticket fraud revealed
GERMANY: Widespread cases of fraud involving the purchase of the flat-fare Deutschland-Ticket have been uncovered. Verkehrsverbund Rhein-Main had reported a number of fraudulent transactions in March, but the problem has since become more common, with Dresdner Verkehrsbetriebe warning on May 22 that numerous cases of criminal ...
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Rail Business UKTicket retailer calls for access to all train fares
UK: A ‘Charter for Change’ calling for third-party retailers to be given full access to all ticketing products has been launched by Virgin Trains Ticketing. This calls for: all tickets, fares and discounts to be made available for sale through all channels, enabling third party ...