Railway and public transport ticketing news
News about railway and public transport ticketing technology, suppliers and policy, from Railway Gazette International.
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NewsEstonia to develop unified public transport ticketing data platform
ESTONIA: Travel tech company Turnit is to develop a prototype unified public transport ticketing data platform as part of a project to make sustainable travel options more attractive.
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In depthTicketing: Mobile and contactless payment expand in Mexico City
The launch of mobile and contactless ticketing and the phasing out of paper tickets from the Mexico City metro are the latest developments in an ambitious modernisation and expansion programme, as Michael Dreyer explains.
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Rail Business UKAI booking tool shows that travel demand from disabled passengers is higher than thought
UK: Software developer Transreport says that the market for travel by disabled and older people is higher than had previously been thought, as until now data has reflected ease of access to the booking system rather than the underlying demand.
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Rail Business UKEast Midlands Railway expands Secret Fare discounts
UK: East Midlands Railway has expanded the Secret Fare scheme operated in partnership with Seatfrog, which offers savings of up to 50% in exchange for being flexible with departure times.
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Rail Business UKRailcard validation to be trialled
UK: A scheme to check that Railcards are being used properly is to be trialled this year, the Department for Transport has announced.
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Rail Business UKConsolidated Delay Repay service to include third-party rail ticket retailers
UK: Passengers will in future be able to claim compensation for late trains directly through the third-party retailers who sold their ticket, the Department for Transport has confirmed.
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NewsLuxembourg modernises on-train ticket sales
LUXEMBOURG: Bixolon has supplied SPP-R310 Bluetooth-enabled mobile printers to support national railway CFL’s transition to a smartphone-based platform.
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Rail Business UKTicket validators go live at NI Railways stations
UK: Platform validators are now live in the latest milestone in Translink NI Railways’ Future Ticketing System programme.
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NewsTrainline CEO Jody Ford to step down
INTERNATIONAL: Third-party rail and coach ticket retailer Trainline has begun the search for a new CEO after Jody Ford announced his intention to step down after more than six years at the company.
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Rail Business UKScotRail to introduce £10 minimum fare for ticketless travel
UK: In an effort tackle fare evasion, ScotRail is to introduce a £10 minimum fare for people who purposely board a train without a valid ticket. This will in many cases be more than the standard fare, particularly for short journeys.
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Rail Business UKMasabi acquires customer information and ticketing system supplier Passenger Technology Group
UK: Global fare collection technology company Masabi has acquired Passenger Technology Group Ltd, which provides white-label mobile applications, websites and real-time information tools used by public transport authorities and operators across the country.
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Rail Business UKTrainline calls for third party ticket sellers to be able to offer ‘one-click’ Delay Repay
UK: Trainline has launched a ‘Fair Play on Delay Repay’ campaign, calling on the government to give third party ticket retailers access to systems which would enable them to offer ‘one-click’ Delay Repay for compensating passengers whose trains are late.
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NewsBooking platform Kombo acquires KelBillet
FRANCE: Rail, bus and air ticket booking platform Kombo has acquired multimodal travel price comparison website KelBillet.
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Rail Business UKTransport for London looks to add bar code readers to Underground ticket gates
UK: Transport for London is looking at options to install bar code readers on its ticket gates. This would enable National Rail tickets for through journeys which include a cross-London transfer by London Underground to be issued electronically.
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Rail Business UKIndra signs £524m ‘global flagship’ contract to manage Transport for London’s ticketing systems
UK: Transport for London has appointed Indra as the next strategic and technical partner for the operation of its fare collection system.
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NewsDenver RTD launches Masabi Tap-n-Ride open payment systems
USA: Denver Regional Transportation District has launched open payments across its entire rail and bus network using Masabi’s Justride platform.
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Rail Business UKStansted Airport contactless pay-as-you-go rail fare payment delayed
UK: The previously-announced expansion of contactless pay-as-you-go payment to a further 20 Greater Anglia stations including the key destination of Stansted Airport has been delayed until ‘summer 2026’.
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Rail Business UKInterview: ‘We are waking Merseyrail up’
As its 25-year agreement to run electric suburban services around Liverpool nears its end, Merseyrail has become a model for how local control of rail operations can bring tangible benefits to the community, as its Managing Director Neil Grabham explains to Nick Kingsley.
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NewsBetter Breeze blows into Atlanta’s transport ticketing system ahead of World Cup
USA: Supplier INIT has begun work on Atlanta transport agency MARTA’s Better Breeze project to replace the existing Breeze fare collection system ahead of the FIFA World Cup 2026.
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Rail Business UKIndependent train ticket retailers welcome commitment to a competitive market
UK: Independent train ticket retailers have welcomed confirmation in the government’s rail reform bill that there will remain a role for the private sector under the future Great British Railways, which will set fares, collect revenue and have its own retailing platforms.