SOUTH KOREA: Technology company Ntuple and national rail operator Korail have expanded the ga-G chatbot service to enable users to book train tickets directly on Google Maps.
The interface is available in Korean, English, Mandarin, Cantonese and Japanese, and is intended to make it easier for travellers to plan travel, buy train tickets and book hotels and rental cars.
The ga-G chatbot was first launched in 2018, providing travel services on Kakao Talk, Facebook Messenger and Line. Expansion to Google Maps is expected to provide it with a broader reach.
‘This is a great opportunity to work with the world’s leading IT company Google and to validate the value and potential of ga-G and its backend technology SyncTree’, said Ntuple CEO Min Park.