Manchester Metrolink 2CC St Peter's Square stop-scaled

UK: Manchester tram operator KeolisAmey Metrolink has joined the CIRAS independent and not-for-profit confidential health and safety reporting service for the transport sector.

If an employee contacts CIRAS with a health or safety issue, CIRAS will listen and share the concern with KAM, without identifying who raised it. KAM can then investigate and take action. CIRAS will inform the employee of the outcome.

‘Our CIRAS membership reinforces our commitment to zero harm and creating a positive, transparent, reporting and learning culture’, said Ben Kershaw, Health, Safety, Quality & Environment Director at KAM. ‘We recognise that for some, reporting of health and safety concerns is not always an easy thing to do. It is, therefore, essential for us to provide a system for reports to be made confidentially, enabling our organisation to learn and continuously improve our approach.’

CIRAS now has about 2 000 member companies. ‘We welcome KAM on board’, said director Catherine Baker. ‘Joining CIRAS sends a clear message to their employees and the wider industry that they want to know about all health and safety concerns, even in situations where it may be hard for people to come forward. KAM will be a valuable addition to the CIRAS community, where members share ideas and good practice in order to make the industry a safer place for us all.’