UK: Southeastern has added features to its app and online journey planner which are designed to make it easier to plan accessible journeys.
A Passenger Assistance booking tool has been integrated with the journey planner and can be used to request help with getting on and off the train and navigating through stations. Bookings can be made on the app and online up to two hours before departure.
There is also the ability to plan step-free journeys.
Photos: Southeastern UK: Southeastern has completed the refurbishment of the 112 Class 375 Electrostar EMUs it leases from Eversholt Rail. The EMUs were built by Bombardier/ADtranz in Derby and introduced by Connex South Eastern in 2001-05. The refresh covers installation of at-seat ...
UK: Southeastern says it is the first UK rail operator to publish a Social Mobility Action Plan. Southeastern worked with The Purpose Coalition on the plan, which is based a framework of ‘Purpose Goals’ mapping out 14 barriers to opportunity. These include various life stages alongside ...
UK: Southeastern has introduce digital season tickets, branded sTickets, which passengers can buy through its website and app and store on their smartphone. Weekly, monthly, annual, flexi, custom period and child tickets are available for Southeastern routes, except where the ticket allows travel on Transport for ...
