All Southeastern articles
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Rail Business UK
Southeastern launches Social Mobility Action Plan
UK: Southeastern says it is the first UK rail operator to publish a Social Mobility Action Plan. Southeastern worked with The Purpose Coalition on the plan, which is based a framework of ‘Purpose Goals’ mapping out 14 barriers to opportunity. These include various life stages alongside ...
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Rail Business UK
Southeastern introduces digital season tickets
UK: Southeastern has introduce digital season tickets, branded sTickets, which passengers can buy through its website and app and store on their smartphone. Weekly, monthly, annual, flexi, custom period and child tickets are available for Southeastern routes, except where the ticket allows travel on Transport for ...
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Rail Business UK
Stoma Friendly improvements at Southeastern station toilets
UK: Southeastern has upgraded the accessible toilets at 71 stations to Colostomy UK’s Stoma Friendly standards, which are designed to help people change their stoma bags without hassle or embarrassment. Features include a hook on the door to hang clothing, handbags and luggage; shelf space to ...
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Rail Business UK
First Class 395 refurbishment completed
UK: The first of Southeastern’s 29 six-car Class 395 electric multiple-units has returned to service following an interior refresh. Unit 395 012 entered the operator’s Ashford depot on June 12 and re-emerged on August 14. The £27m programme, which is being carried out in partnership with ...
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Rail Business UK
Thanet Parkway station opens to improve rail options without increasing journey times
UK: Southeastern’s Thanet Parkway station between Ramsgate and Minster in east Kent opened to passengers on July 31. Development was led by Kent County Council with the aim of improving transport connectivity and supporting the local economy, and the station is expected to be used by ...
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Rail Business UK
Battery EMUs envisaged in Southeastern fleet procurement
UK: Southeastern has invited expressions of interest for the supply of new electric multiple-units.
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Rail Business UK
Class 395 refurbishment to provide a ‘step change in the passenger experience’
UK: An agreement to refurbish the fleet of 29 six-car Class 395 electric multiple-units used on services from London St Pancras to Kent has been signed by leasing company Eversholt Rail, operator Southeastern and manufacturer Hitachi Rail. The £27m programme to provide a ‘step change in ...
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Rail Business UK
Southeastern scraps first class in timetable revision to meet changed demand
UK: Southeastern has announced that it is to abolish first class travel with effect from December 11 2022, as part of timetable changes which aim to provide a ‘simpler, more reliable’ service and reflect the way people now travel following the pandemic. First class seating is ...
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Rail Business UK
Safety was managed well in Class 800 cracking crisis, finds ORR
UK: Rail industry processes ensured that passenger safety was not compromised following the discovery of bodyshell cracks on the Hitachi-built Class 800 series trainsets in May 2021, according to a report published by the Office of Rail & Road on April 7.
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Rail Business UK
Govia gets £23·5m penalty for Southeastern contract breach
UK: The government has imposed a £23·5m penalty on Govia’s London & South Eastern Railway Ltd over a ‘serious breach’ of its former Southeastern passenger franchise agreement. In 2021 the Department for Transport found evidence that LSER had deliberately concealed over £25m of historic government funding ...
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Rail Business UK
‘Serious errors’ made by Southeastern franchisee
UK: Serious errors were made by Govia’s Southeastern franchisee London & South Eastern Railway Ltd in its engagement with the Department for Transport over several years, a review commissioned by the chairs of shareholders Go-Ahead Group and Keolis UK has found.
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Rail Business UK
Compensation sought in legal action over London zone boundary tickets
UK: Legal claims have been brought against current and past South Eastern and South Western franchisees over claims that passengers were overcharged because fares from the London zone boundaries to stations outside the zones were not readily available for purchase by Travelcard holders. The Competition Appeal Tribunal ...
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Rail Business UK
SE Trains takes over Southeastern services
UK: Southeastern services were transferred to the SE Trains subsidiary of the Department for Transport’s Operator of Last Resort when the directly-awarded management contract held by Govia’s London South Eastern Railway expired at 02.00 on October 17. DfT had an option to extend the contract to ...
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Rail Business UK
Operator of Last Resort to take over Southeastern after ‘£25m breach of franchise agreement’
UK: The Department for Transport’s Operator of Last Resort is to take over the running of Southeastern services after Govia’s current management contract expires on October 16. The government’s decision follows an investigation of profit sharing agreements, which found that more than £25m of historic taxpayer ...
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Rail Business UK
Biotoilet trial in Southeastern EMU modification programme
UK: Leasing company Eversholt Rail has awarded Southeastern franchisee LSER a contract undertake modifications to its fleet of 112 Bombardier Transportation Class 375 Electrostar electric multiple-units to upgrade onboard systems and meet franchise commitments. The programme is worth up to £10m. It will include replacing the ...
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Rail Business UK
Southeastern Managing Director named
UK: The Go-Ahead Group has announced the appointment of Southeastern Managing Director David Statham as Strategy Director from October, overseeing business strategy across the group’s rail, bus and public transport activities including its response to climate change. David Statham Go-Ahead recently announced ...
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Rail Business UK
Amey Consulting awarded Southeastern estate management contract
UK: Southeastern has awarded Amey Consulting a property and estate management services contract covering 164 stations. The work will be delivered by Amey Consulting’s AmeyTPT commercial estate team, which specialises in maximising secondary revenues for high footfall facilities such as railway, bus and service stations. ‘Stations ...
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Rail Business UK
UK government announces the end of rail franchising
UK:·The government has announced the end of rail franchising, with Secretary of State for Transport Grant Shapps saying ‘the model of privatisation adopted 25 years ago has seen significant rises in passenger numbers, but this pandemic has proven that it is no longer working’.
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Rail Business UK
Southeastern launches SeatFinder
UK: Southeastern is to provide train loading data to passengers through its app and journey planner, with the launch in September of SeatFinder which uses data based on vehicle weights to produce daily estimates of future loadings. Live departure boards on the website ...
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Rail Business UK
Disqualification of non-compliant franchise bids was lawful, High Court finds
UK: The Department for Transport’s disqualification of non-compliant bids for the East Midlands, South Eastern and West Coast Partnership franchises was lawful, Mr Justice Stuart-Smith said when handing down judgment in the High Court on June 17. In April 2019 the then Secretary of State for Transport, ...