All Southeastern articles

  • Contactless payment (Photo West Midlands Trains)
    Metro Report International

    Contactless payment expansion on hold following TfL cybersecurity incident

    2024-09-12T16:02:00Z

    UK: The expansion of pay-as-you-go contactless payment to 47 more c2c, London Northwestern Railway, Southeastern and South Western Railway stations has been put on hold because of the ongoing cybersecurity incident at Transport for London. TfL is working with the Department for Transport and the Rail ...

  • LNER trains and passengers at London King's Cross station (Photo LNER)
    Rail Business UK

    Nine start-ups selected for rail innovation programme

    2024-08-28T11:00:00Z

    UK: Nine technology start-ups have been selected from more than 100 applicants to joint the Future Labs innovation programme run by Southeastern, Northern, LNER and TransPennine Express with specialist company L Marks. Chata.ai enables organisations to harness their data through proactive self-service analytics, allowing users ...

  • Contactless payment (Photo West Midlands Trains)
    Rail Business UK

    Pay-as-you-go to be extended to 47 more stations

    2024-08-28T04:00:00Z

    UK: Pay-as-you-go travel using a contactless bank card or device is to go live at a further 47 c2c, London Northwestern Railway, Southeastern and South Western Railway stations from September 22. This will not impact existing ticketing options or the availability of traditional season tickets, and ...

  • Southeastern Networker EMU
    Rail Business UK

    Southeastern announces shortlist to supply ‘modern trains for a modern network’

    2024-05-15T13:44:00Z

    Southeastern Networker EMU UK: Southeastern has shortlisted five bidders for a contract to supply a fleet of 750 V DC third rail electric multiple-units for use on its ‘Metro’ network of suburban services in southeast London and Kent. They are: Alstom; CAF; Hitachi; Siemens Mobility; ...

  • LNER trains and passengers at London King's Cross station (Photo LNER)
    Rail Business UK

    Train operators launch joint innovation programme

    2024-05-03T04:00:00Z

    UK: Four train operators are to run a joint programme giving technology companies the opportunity to demonstrate AI, telecoms, quantum and other innovations in a real-world rail environment. The Future Labs programme is to be run by the government-owned operators LNER, Northern, Southeastern and TransPennine Express ...

  • Upgraded Class 375 trains
    Rail Business UK

    £10m Class 375 refresh completed

    2024-04-23T05:55:00Z

    Photos: Southeastern UK: Southeastern has completed the refurbishment of the 112 Class 375 Electrostar EMUs it leases from Eversholt Rail. The EMUs were built by Bombardier/ADtranz in Derby and introduced by Connex South Eastern in 2001-05. The refresh covers installation of at-seat ...

  • Southeastern app (Photo Southeastern)
    Rail Business UK

    Accessibility options added to Southeastern journey planner

    2024-04-15T10:00:00Z

    UK: Southeastern has added features to its app and online journey planner which are designed to make it easier to plan accessible journeys. A Passenger Assistance booking tool has been integrated with the journey planner and can be used to request help with getting on and ...

  • Social Mobility Action Plan launch event (Photo Southeastern)
    Rail Business UK

    Southeastern launches Social Mobility Action Plan

    2024-03-08T11:00:00Z

    UK: Southeastern says it is the first UK rail operator to publish a Social Mobility Action Plan. Southeastern worked with The Purpose Coalition on the plan, which is based a framework of ‘Purpose Goals’ mapping out 14 barriers to opportunity. These include various life stages alongside ...

  • Southeastern Class 375 Electrostar at Penge Tunnel (Photo Southeastern)
    Rail Business UK

    Southeastern introduces digital season tickets

    2023-12-22T04:00:00Z

    UK: Southeastern has introduce digital season tickets, branded sTickets, which passengers can buy through its website and app and store on their smartphone. Weekly, monthly, annual, flexi, custom period and child tickets are available for Southeastern routes, except where the ticket allows travel on Transport for ...

  • Accessible station toilet (Photo Southeastern)
    Rail Business UK

    Stoma Friendly improvements at Southeastern station toilets

    2023-08-21T04:00:00Z

    UK: Southeastern has upgraded the accessible toilets at 71 stations to Colostomy UK’s Stoma Friendly standards, which are designed to help people change their stoma bags without hassle or embarrassment. Features include a hook on the door to hang clothing, handbags and luggage; shelf space to ...

  • Southeastern refurbished Class 395 EMU interior
    Rail Business UK

    First Class 395 refurbishment completed

    2023-08-15T10:23:00Z

    UK: The first of Southeastern’s 29 six-car Class 395 electric multiple-units has returned to service following an interior refresh. Unit 395 012 entered the operator’s Ashford depot on June 12 and re-emerged on August 14. The £27m programme, which is being carried out in partnership with ...

  • Thanet Parkway Platform
    Rail Business UK

    Thanet Parkway station opens to improve rail options without increasing journey times

    2023-07-31T15:25:00Z

    UK: Southeastern’s Thanet Parkway station between Ramsgate and Minster in east Kent opened to passengers on July 31. Development was led by Kent County Council with the aim of improving transport connectivity and supporting the local economy, and the station is expected to be used by ...

  • tn_gb-20180103-southeastern.jpg
    Rail Business UK

    Battery EMUs envisaged in Southeastern fleet procurement

    2022-11-14T05:30:00Z

    UK: Southeastern has invited expressions of interest for the supply of new electric multiple-units.

  • Southeastern Class 395 refubishment (1)
    Rail Business UK

    Class 395 refurbishment to provide a ‘step change in the passenger experience’

    2022-10-14T10:58:00Z

    UK: An agreement to refurbish the fleet of 29 six-car Class 395 electric multiple-units used on services from London St Pancras to Kent has been signed by leasing company Eversholt Rail, operator Southeastern and manufacturer Hitachi Rail. The £27m programme to provide a ‘step change in ...

  • tn gb-southeastern-377-medwayvalley 01
    Rail Business UK

    Southeastern scraps first class in timetable revision to meet changed demand

    2022-09-28T15:05:00Z

    UK: Southeastern has announced that it is to abolish first class travel with effect from December 11 2022, as part of timetable changes which aim to provide a ‘simpler, more reliable’ service and reflect the way people now travel following the pandemic. First class seating is ...

  • GWR IEP
    Rail Business UK

    Safety was managed well in Class 800 cracking crisis, finds ORR

    2022-04-07T11:36:00Z

    UK: Rail industry processes ensured that passenger safety was not compromised following the discovery of bodyshell cracks on the Hitachi-built Class 800 series trainsets in May 2021, according to a report published by the Office of Rail & Road on April 7.

  • tn gb-southeastern-377-medwayvalley 01
    Rail Business UK

    Govia gets £23·5m penalty for Southeastern contract breach

    2022-03-21T10:00:00Z

    UK: The government has imposed a £23·5m penalty on Govia’s London & South Eastern Railway Ltd over a ‘serious breach’ of its former Southeastern passenger franchise agreement. In 2021 the Department for Transport found evidence that LSER had deliberately concealed over £25m of historic government funding ...

  • Southeastern
    Rail Business UK

    ‘Serious errors’ made by Southeastern franchisee

    2021-12-14T05:55:00Z

    UK: Serious errors were made by Govia’s Southeastern franchisee London & South Eastern Railway Ltd in its engagement with the Department for Transport over several years, a review commissioned by the chairs of shareholders Go-Ahead Group and Keolis UK has found.

  • tn gb-southeastern-465-trees 01
    Rail Business UK

    Compensation sought in legal action over London zone boundary tickets

    2021-10-20T12:56:00Z

    UK: Legal claims have been brought against current and past South Eastern and South Western franchisees over claims that passengers were overcharged because fares from the London zone boundaries to stations outside the zones were not readily available for purchase by Travelcard holders. The Competition Appeal Tribunal ...

  • Southeastern Siemens Mobility Class 707 EMU (Photo Southeastern)
    Rail Business UK

    SE Trains takes over Southeastern services

    2021-10-18T12:56:00Z

    UK: Southeastern services were transferred to the SE Trains subsidiary of the Department for Transport’s Operator of Last Resort when the directly-awarded management contract held by Govia’s London South Eastern Railway expired at 02.00 on October 17. DfT had an option to extend the contract to ...