Towards a total journey design

INTRO: As Netherlands Railways struggles to implement its service recovery plan, attention is focusing on investment in stations and trains to improve the quality of customer service’AS A COMPANY, we have a major challenge’, admits Anton Valk. As Managing Director of the International Business Group at Netherlands Railways, he is ...

YOU’VE REACHED YOUR LIMIT OF FREE ARTICLES FOR THIS MONTH. PLEASE SUBSCRIBE TO VIEW THIS PAGE

Sub Advert

Not yet a paid subscriber? Upgrade today to benefit from:

  • Unlimited access to online news
  • Unrestricted access to our in-depth articles focused on rail technology, policy and regulation
  • Exclusive interviews, industry insights and white paper
  • Monthly digital edition of Railway Gazette International
  • Full access to the Railway Gazette International archive

Premium subscribers will also benefit from:

  • Monthly print edition delivered straight to your door
  • 300+ detailed city and country maps
  • 2000+ profiles of main line operators, urban rail networks and regulatory organisations
  • Network & traffic data

Unlock unlimited access now.