Virtual ticket office on test in Essen

A Cubic Transportation Systems ‘virtual walk-up ticket office’ is being tested in Essen (Photo: EVAG Untemehmenskommunikation).

GERMANY: A ‘virtual walk-up ticket office’ which combines a self-service ticket machine with a video link to a call centre is being tested at Essen Hauptbahnhof by city transport operator EVAG and Cubic Transportation Systems.

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