All LNER news
News about London North Eastern Railway, the DfT Operator of Last Resort Holdings Ltd company which operates East Coast Main Line passenger services linking London King's Cross with Yorkshire, Newcastle, Edinburgh, Glasgow, Aberdeen and Inverness.
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Rail Business UKInterCity East Coast direct award planned
UK: The Department for Transport intends to directly award incumbent London North Eastern Railway a contract to continue to operate InterCity East Coast passenger services. LNER is a brand of state-owned operator of last resort DfT OLR Holdings Ltd, which has operated services on the East ...
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Rail Business UKLNER offers free period products on its trains
UK: LNER says it is the first UK train operator to offer free period care products on its trains, as well as at all its stations and offices. Stickers informing customers that TOTM organic period products are available will be displayed in customer toilets onboard and ...
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Rail Business UKRail regulator identifies how assistance for disabled passengers needs to improve
UK: The Office of Rail & Road has identified ways in which the provision of assistance for disabled passengers needs to be improved, following audits of how five operators are meeting regulatory requirements. ORR chose East Midlands Railway, Govia Thameslink Railway, Greater Anglia, LNER and Northern ...
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Rail Business UKBradford Forster Square station remodelling funded
UK: The Department for Transport has announced £24m of funding for the delivery of works to increase capacity at Bradford Forster Square station. A further £4m has previously been spent on design work for the project, which includes a new platform, relocating a crossover and associated ...
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Rail Business UKImproving mobile connectivity in King’s Cross tunnels
UK: Rail connectivity company Linbrooke is installing bespoke antennas to eliminate mobile phone coverage ‘not-spots’ in the Gasworks and Copenhagen tunnels on the approach to London King’s Cross station. The project is being funded by LNER and undertaken in collaboration with Network Rail and mobile network ...
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Rail Business UKLNER scraps off-peak fares with 70min Flex ticket pilot scheme
UK: East Coast Main Line inter-city operator LNER has launched a pilot scheme which scraps Off-Peak and Super Off-Peak fares but introduces a semi-flexible ticket which can be used up to 70 min before or after a passenger’s booked train. The trial covers travel on LNER ...
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Rail Business UKLNER orders CAF tri-mode inter-city trains
UK: London North Eastern Railway has awarded CAF a contract to supply a fleet of 10 tri-mode 200 km/h inter-city trainsets for use on East Coast Main Line passenger services. The trainsets will be financed and owned by leasing company Porterbrook. CAF said the order announced ...
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Rail Business UKLNER has improved access for disabled passengers, says equalities watchdog
UK: The Equality & Human Rights Commission says LNER has taken steps to improve access for disabled passengers, following a legal challenge from a visually impaired customer who received inadequate support and assistance while travelling. EHRC and LNER entered into an Equality Act 2010 Section 23 ...
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Rail Business UKPlastic waste 3D printing project wins LNER Futurelabs accelerator competition
UK: London North Eastern Railway has announced the winners of its fourth annual Futurelabs accelerator programme for start-ups and SMEs. The themes were to encourage passengers to choose rail, to strengthen the sustainability of the network, to create a frictionless journey, and to explore emerging technology. ...
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Rail Business UKLNER Azuma reaches London Liverpool Street station
UK: A trial LNER train has run from Finsbury Park to London Liverpool Street as part of a project to assess the feasibility of diverting services during planned disruption or significant engineering works on the operator’s route into King’s Cross. Hitachi Azuma bi-mode trainset 800 201 ...
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Rail Business UKLNER looks at reinstating London – Cleethorpes service
UK: An LNER Hitachi Azuma trainset has run to Cleethorpes on test to help inform any future decision about reinstating direct services between the northeast Lincolnshire seaside town and London King’s Cross. The trainset ran from Doncaster to Grimsby Town, Cleethorpes, Barnetby and Market Rasen on ...
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Rail Business UKEast Coast Azuma charter signed
UK: LNER, Agility Trains and Hitachi Rail have signed a ‘pioneering’ Relationship Charter covering collaboration during the remaining 23 years of the contract to provide rolling stock for use on the East Coast Main Line. In 2014 Department for Transport’s Intercity Express Programme awarded Agility Trains ...
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Rail Business UKLNER to expand single-leg ticket pricing
UK: LNER has announced the roll-out of single-leg pricing across all journeys where it manages the pricing, with tickets going on sale from May 14 for travel from June 11. The operator said this would make ticketing ‘simpler and more flexible’. Anytime Single, Off-Peak/Super Off-Peak Single ...
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In depthUK: East Coast collaboration is delivering
Almost uniquely among UK train operators, LNER is seeing ridership on its inter-city services well above pre-pandemic levels, while a collaborative approach between operator and infrastructure manager is driving up performance. Tony Miles investigates.
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Rail Business UKCrowns, chocolates, a named train and planning ahead as rail industry prepares for the coronation
UK: Additional services, longer trains and queuing systems are planned to handle the crowds who are expected to travel to events marking the coronation of King Charles III and Queen Camilla at Westminster Abbey on May 6 and the concert to be held in Windsor the following day.
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Rail Business UKLNER seeks ideas to provide passengers with ‘next best action’ information
UK: LNER is seeking proposals for ways to provide people arriving at stations with easier access to advice on the most appropriate train for their journey and information on the validity of their ticket. Feedback from staff and customers has identified this as a ‘pain point’, ...
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Rail Business UKMcLoughlin berates government over northern rail failures as disruption set to worsen
UK: TfN Chair Lord Patrick McLoughlin has described the ongoing rail disruption on routes within and to and from northern England as ‘unacceptable’.
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Rail Business UKLNER seeks smarter and more accessible ticket machines
UK: LNER is exploring the potential to deploy multi-functional ticket machines that could meet a wider range of user needs, including the provision of real-time information, improved accessibility, and alignment with the operator’s smart ticketing ambitions. The operator’s in-station ticket vending machine contract is coming up ...
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Rail Business UKGovernment confirms further funding for ECML ETCS rollout
UK: The government has confirmed a £950·5m tranche of funding for the East Coast Digital Programme to deploy ETCS Level 2 on the section of the East Coast Main Line between London’s King’s Cross and Stoke Tunnel, south of Grantham. The funding announced by Secretary of ...
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Rail Business UKRidership doubles year-on-year but still down on pre-pandemic levels
UK: The Office of Rail & Road reports that 990 million rail journeys were made in Great Britain between April 1 2021 and March 31 2022, more than double the 388 million journeys in 2020-21 when the pandemic caused figures to fall to the lowest levels ...