All Northern articles – Page 3
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Rail Business UK
‘On Track to Better’ Transpennine Route Upgrade awareness campaign launched
UK: The ‘On Track to Better’ marketing campaign has been launched to communicate the benefits of the Transpennine Route Upgrade programme between York, Leeds, Huddersfield and Manchester.
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Rail Business UK
Rail staff trained to intervene with vulnerable passengers
UK: The Railway Children charity is training Northern’s conductors, customer service and station staff to spot vulnerable people on the railway and to have the confidence to intervene with help. The work focuses on identifying individuals at risk of to abuse, addiction and intimidation, and helping ...
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Rail Business UK
IVU.rail goes live at Northern
UK: Northern has gone live with the first phase of deployment of IVU Traffic Technologies’ IVU.rail planning software, covering on-the-day control and engineering systems. This provides visibility of all resources in one system, supporting controllers in their decision making, reducing manual tasks to enable staff to ...
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Rail Business UK
Government allocates £84m to enhance reliability as Manchester Rail Blueprint emerges
UK: An £84m package of work to improve performance and capacity in Greater Manchester and neighbouring regions was announced by Rail Minister Wendy Morton during a visit to Manchester on March 11. The interventions include platform extensions, infrastructure enhancements and depot capacity improvements in what the ...
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Rail Business UK
Audio description devices installed in station toilets
UK: ‘Talking toilet’ devices which provide visually impaired users with bespoke audio descriptions of the facilities are being installed in the accessible toilets at 44 stations served by Northern.
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Rail Business UK
Northern seeks battery-hybrid Class 195 variant
UK: Northern Trains is seeking to introduce a battery-diesel hybrid version of its CAF Class 195 diesel multiple-units. The hybrid DMUs would be used on lines being modernised under the Transpennine Route Upgrade programme, primarily the Leeds –Brighouse – Manchester Victoria – Wigan and Huddersfield – ...
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Rail Business UK
Battery trains to serve Headbolt Lane station
UK: Work is set to begin on construction of a station at Headbolt Lane as part of an initiative which will see Merseyrail Stadler Class 777 electric multiple-units use battery power to run around 2 km beyond the end of the 750 V DC third rail ...
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Rail Business UK
Northern takes full control of Neville Hill depot
UK: Northern has taken over full control of the Neville Hill depot in Leeds, which it previously managed jointly with East Midlands Railway. Around 550 engineers, technicians and train presentation staff are employed at the site. ‘We are delighted to welcome our ...
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Rail Business UK
‘Compromise’ timetable agreed in Manchester as policymakers demand investment commitments
UK: Following fraught political negotiations and public consultation, agreement has been reached on the introduction of a post-pandemic timetable for the Manchester area from December 2022.
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Rail Business UK
Virtual reality simulation aims to ‘empower people to use public transport’
UK: A virtual reality simulation is being developed to enable disabled passengers to take simulated journeys where they can experience trains and stations, and interact with on-board staff to find out about the support available. Northern’s Commercial & Customer Director Mark Powles said the aim is ...
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Rail Business UK
Northern’s CAF multiple-units return to service
UK: All but two of Northern’s CAF Class 195 diesel and Class 331 electric multiple-units are now back in service, after analysis of the causes of the cracks discovered in April and the development of a modification that is being rolled out across the Class 195 fleet.
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Rail Business UK
Class 769 bi-mode trainsets enter service with Northern
UK: Considerably later than envisaged, Northern’s first Class 769 bi-mode multiple-units entered service with the start of the new timetable on May 17.
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Rail Business UK
Northern withdraws CAF multiple-units after damper bracket failures
UK: A significant number of CAF multiple units operated by Northern were taken out of service at the beginning of April after the failure of a yaw damper mounting bracket. Sections of the vehicle’s structure were broken away completely in the incident. Source: ...
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Rail Business UK
Northern to use Payit for faster refunds
UK: In what the operator says is a first for the rail industry, Northern is to use the NatWest’s Payit payment system to issue refunds almost instantly to customers’ bank accounts. NatWest launched Payit in 2020 to enable instant refunds and customer service payments, as well ...
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Rail Business UK
App to support train crew caring for unwell passengers
UK: Northern is trialling the Unwell Passenger app developed by York-based Incremental Solutions to provide on-train staff with step-by-step instructions to help passengers who become ill or are injured. ‘When a customer is unwell on one of our trains, the onboard member of staff currently has ...
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Rail Business UK
Transport for Greater Manchester takes over Horwich Parkway station as a step to more local control
UK: Transport for Greater Manchester replaced Northern Trains Ltd as the operator of Horwich Parkway with effect from February 1, in a move which the authority sees as a first step towards the local management of more stations. TfGM is now responsible for ticket sales, customer service, ...
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Rail Business UK
DfT consults on options to decongest Manchester’s railways
UK: A public consultation on options for a recast of services around Manchester to improve performance and reliability was announced by the Department for Transport and Transport for the North on January 14.
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Rail Business UK
CAF completes final Class 195 DMU for Northern
UK: CAF has delivered the final Class 195 Civity diesel multiple-unit to Northern, completing the 2016 order for 25 two-car and 33 three-car sets. The final 44 vehicles were assembled at the company’s new factory in Newport, which was opened by Prince of Wales in February, making ...
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Rail Business UK
Northern runs its final Pacer
UK: Following a temporary reprieve to provide additional capacity during the pandemic, Northern has operated its final passenger service with a Pacer diesel multiple-unit. Northern’s final Pacer service ran on November 27, when unit 142 004, coupled to 150 225, left Kirkby at 15.36 and arrived ...
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Rail Business UK
Rose Hill Marple service cut back as Northern faces training backlog
Northern Managing Director Nick Donovan explains to Rail Business UK why the service from Manchester to Rose Hill Marple has been reduced to just three trains per day.
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