Sentiment analysis to help train operators understand passenger feedback

On-train infotainment provider GoMedia is to use sentiment analysis software from Wordnerds to help train operators make sense of passengers’ comments in social media posts, online reviews, surveys and forums.

FEEDBACK: On-train infotainment provider GoMedia is to use sentiment analysis software from Wordnerds to help train operators make sense of passengers’ comments in social media posts, online reviews, surveys and forums.

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