ROYAL Navy training facilities are to be used in a £30m Advanced Apprenticeship Scheme launched by Network Rail.

The company is to recruit 200 school leavers each year over five years for the three-year courses, which include a residential first year. The courses will be based at a purpose-built centre within HMS Sultan, a land-based naval training school.

Training will be provided by staff from Network Rail, the Royal Navy and Flagship Training Ltd, a joint venture of BAe Systems and VT Group.

Acting the part

PROFESSIONAL actors are employed by training company Train4change to replicate situations and incidents encountered in the everyday work of railway staff.

Courses in management and development, customer service and brand-focused training have been run for train operators in the National Express Group, as well as open-access operator Hull Trains.

The actors show delegates customer service and management scenarios, and coaching shows how staff behaviour can influence situations.