Office of Rail & Road news – Page 3
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Rail Business UKHigh Speed 1 renewals concerns raised
UK: The Office of Rail & Road has expressed concern over how high speed rail infrastructure concessionaire HS1 Ltd is managing asset renewals. ORR’s annual operational and financial performance assessment of HS1 Ltd for the year to March 31 2022 found a good safety record and ...
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Rail Business UKORR publishes documents on future rail regulation
UK: The Office of Rail & Road has published three documents relating to the 2023 periodic review which will determine Network Rail’s outputs and funding for Control Period 7 (2024-29) and will in the future apply to Great British Railways, along with its response to the ...
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Rail Business UKORR seeks feedback on Investment Framework update
UK: The Office of Rail & Road is seeking feedback on its plans to modernise and simplify its Investment Framework. Originally published in 2006 and last updated in 2010, the Investment Framework contains ORR’s policy and guidelines and sets out the legislation and processes for anyone ...
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Rail Business UKORR launches RM3 health and safety learning platform
UK: The Office of Rail & Road has launched an online learning platform to assist health and safety professionals in gaining a further understanding of how to use the rail industry’s Risk Management Maturity Model. The e-learning platform designed by Premier IT went live on June ...
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Rail Business UKCompensation after FirstGroup delay repay problems
UK: FirstGroup is to compensate passengers who were affected by an IT error which wrongly rejected claims for train delay repay compensation. When a passenger submits a delay repay claim to the wrong train company, the claim should be redirected to the appropriate operator for processing. ...
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Rail Business UKRidership doubles year-on-year but still down on pre-pandemic levels
UK: The Office of Rail & Road reports that 990 million rail journeys were made in Great Britain between April 1 2021 and March 31 2022, more than double the 388 million journeys in 2020-21 when the pandemic caused figures to fall to the lowest levels ...
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Rail Business UKPassenger rail performance down but better than pre-pandemic
UK: Passenger rail performance worsened in January to March 2022 but punctuality was still better than before the pandemic, according to the latest statistics from the Office of Rail & Road. Of the 1·64 million trains planned in the three months, 72·4% arrived on time, 89·1% ...
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Rail Business UKRegulator approves Elizabeth Line passenger operation
UK: Industry regulator the Office of Rail & Road confirmed on May 13 that London’s Elizabeth Line had received final authorisations for the passenger use of its infrastructure, trains and stations (except Bond Street), ahead of the opening which is scheduled for May 24. Bond Street ...
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Rail Business UKRail reform and safety priorities in ORR business plan for 2022-23
UK: The Office of Rail & Road has published its business plan for 2022-23, setting out how the regulator plans to hold Network Rail to account. Supporting the government’s rail reform agenda will be a major area of work, with ORR expected to take on a ...
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Rail Business UKNetwork Rail commits to facilitating competition in the signalling market
UK: Network Rail has responded to the recommendations in the Office of Rail & Road’s study into ways of increasing the number of suppliers in the signalling market in order to reduce costs and improve performance, efficiency and innovation. The study, published by ORR last November, ...
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Rail Business UKORR appoints Director of Economics, Finance & Markets
UK: Will Godfrey has been appointed as the Office of Rail & Road’s Director of Economics, Finance & Markets with effect from early June. He returns to ORR 17 years after leaving as Head of Competition Economics. Godfrey is currently a Director on the Price Review ...
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Rail Business UKLevel crossing guidance updated
UK: The Office of Rail & Road has introduced revised guidance to remove the need to go through the level crossing order process when undertaking improvements such as altering the number of lights on barriers, using a verbal warning alarm when another train is approaching, and ...
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Rail Business UKDecisions needed soon on major timetable recasts
UK: Crucial decisions need to be taken soon to ensure that major recasts of the East Coast and West Coast main line timetables can be delivered, the Office of Rail & Road has warned.
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Rail Business UKNew rules aim to open market for psychometric testing of train drivers
UK: The Office of Rail & Road has accepted a set of commitments by the Railway Assessment Centre Forum which are designed to reduce restrictions on entry to the market for the psychometric testing of train drivers. ORR opened an investigation into RACF membership in March 2021 ...
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Rail Business UKSafety was managed well in Class 800 cracking crisis, finds ORR
UK: Rail industry processes ensured that passenger safety was not compromised following the discovery of bodyshell cracks on the Hitachi-built Class 800 series trainsets in May 2021, according to a report published by the Office of Rail & Road on April 7.
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Metro Report InternationalSix recommendations for light rail safety body
UK: The Office of Rail & Road has made six recommendations after assessing whether the Light Rail Safety & Standards Board is on track to deliver the recommendations set out by the Rail Accident Investigation Branch following the fatal tram derailment in Croydon in 2016. ORR’s ...
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Rail Business UKChanges aim to drive up delay compensation claim rate
UK: Updated licence requirements came into force on April 1 requiring train operators to provide passengers with clear information about compensation for delays. The Office of Rail & Road said the aim is to close the ‘compensation gap’ between passengers entitled to claim compensation for delays ...
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Rail Business UKORR to bring prosecutions over Croydon tram crash
UK: The Office of Rail & Road has announced that it is to prosecute Transport for London, Tram Operations Ltd and the driver over the fatal tram derailment at Sandilands in Croydon. ORR’s announcement on March 24 follows the completion of the investigation into the incident ...
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Rail Business UKTrain ticket refund fees are too high, says regulator
UK: The £10 cap on administrative fees charged for refunding unused train tickets could be lowered, after a study by the Office of Rail & Road estimated that processing a refund actually costs retailers less than £5. ORR recently undertook the first review of refund fees ...
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Rail Business UKORR seeks more competition for train driver psychometric assessments
UK: The Office of Rail & Road is consulting on proposals to open up the provision of train driver psychometric assessments to greater competition. The Rail Assessment Centre Forum was established to ensure that the psychometric assessment process for the recruitment and monitoring of train drivers ...