Office of Rail & Road news – Page 2
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Rail Business UK
Regulator to study competition in the railway station food and drink market
UK: The Office of Rail & Road has launched a study of the market for the sale of ready to consume food and drink at railway stations in Great Britain, looking at the effectiveness of competition, outcomes for consumers and barriers for new entrants. Factors to ...
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Rail Business UK
Rail Ombudsman contract awarded as sponsorship moves from RDG to ORR
UK: Dispute Resolution Ombudsman Ltd has been awarded a new contract to operate the Rail Ombudsman scheme, which was launched in 2018 to resolve disputes when passenger complaints cannot be settled directly with train or station operators. Sponsorship of the scheme is being transferred from the ...
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Rail Business UK
ORR requires Network Rail to clear structure examination backlog
UK: Industry regulator the Office of Rail & Road has written to Network Rail regarding its concerns about a backlog in examining the condition of structures, including bridges, tunnels and culverts. ORR said it has been closely monitoring the infrastructure manager’s progress to clear the backlog ...
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In depth
Train Control: En route to digital signalling
Final testing and commissioning of ETCS Level 2 is underway on the Northern City Line to London’s Moorgate terminus, which is due to go live later this year as a ‘pathfinder’ project for the East Coast Digital Programme. Chris Jackson reports.
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In depth
UK: Lumo takes on the airlines
In the 18 months since its launch on the London – Edinburgh route, open access operator Lumo has driven up ridership and lifted rail’s market share significantly, as FirstGroup’s Commercial & Revenue Director Stuart Jones explains to Tony Miles.
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In depth
UK: East Coast collaboration is delivering
Almost uniquely among UK train operators, LNER is seeing ridership on its inter-city services well above pre-pandemic levels, while a collaborative approach between operator and infrastructure manager is driving up performance. Tony Miles investigates.
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Rail Business UK
Timetable confirmation could be reduced from 12 to eight weeks ahead
UK: The Office of Rail & Road is seeking feedback on the impact on passengers and other users of potentially changing the deadline for Network Rail to confirm timetables from 12 to eight weeks before a train runs. The proposal is to remove the reference to ...
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Rail Business UK
Avanti West Coast submits revised recovery plan
UK: Inter-City West Coast operator Avanti West Coast has submitted a revised timetable production recovery plan to the Office of Rail & Road. The regulator had sought changes after the operator’s initial improvements had stalled with weekend timetables being finalised just a few days in advance. ...
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Rail Business UK
Rail regulator calls for passenger-friendly approach to short-notice train cancellations
UK: Train operators need to introduce a more passenger-friendly and transparent ways of working when making late changes to services, according to industry regulator the Office of Rail & Road. Currently ‘pre-cancellations’ made via a process known as ‘p-coding’ can be confirmed up to 22.00 the ...
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Rail Business UK
Scottish HLOS and SoFA submitted to ORR
UK: The Scottish government’s High-Level Output Specification and Statement of Funds Available for Control Period 7 was submitted to the Office of Rail & Road on January 27. Initial publication of the HLOS and SoFA for the period from April 1 2024 to March 31 2029 ...
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Rail Business UK
Avanti West Coast required to produce improved timetable recovery plan
UK: The Office of Rail & Road has told Avanti West Coast to submit an improved timetable production recovery plan by February 2. The regulator said Avanti had initially made reasonable progress against its September 2022 recovery plan, but the position had deteriorated in 2023 with ...
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Rail Business UK
Train driver sentenced for Bromsgrove collision
UK: A train driver who was distracted by a using mobile phone leading to a collision between a DB Cargo locomotive and a passenger train has been sentenced to eight months’ imprisonment, suspended for 18 months. He must also undertake 120 h of unpaid work and ...
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Rail Business UK
Competition concerns over Hitachi’s planned acquisition of Thales signalling business
UK: The Competition & Markets Authority has expressed concern that Hitachi Rail’s planned acquisition of Thales’ Ground Transportation Business could eliminate a credible competitor for the supply of signalling systems, at a time when efforts are being made to increase competition in the UK market. Hitachi ...
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Rail Business UK
Modernisation and efficiency improvements included in High Level Output Specification
UK: There is ‘an urgent need for continued modernisation and significant efficiency improvements to bear down on the cost of the railway’, according to the High Level Output Specification which sets out what the Secretary of State wants to be achieved from the management of rail ...
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Rail Business UK
Grand Union’s Carmarthen to London service approved
UK: The Office of Rail & Road has approved Grand Union Trains’ plans to launch an open access passenger service between London and southwest Wales using bi-mode trains with a high-quality interior including 2+1 seating in standard class. On December 1 ORR announced that it had ...
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Rail Business UK
Rail industry finances showed signs of recovery in 2021-22
UK: The rail industry’s finances showed signs of recovery from the effects of the pandemic in the last financial year but passenger revenue remained well below pre-pandemic levels, according to the latest statistical report from the Office of Rail & Road. The Rail Industry Finance report ...
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Rail Business UK
Passenger numbers at UK’s busiest station still less than half of pre-pandemic levels
UK: London Waterloo has regained its status as the most used National Rail station according to estimates for the 2020-21 financial year, although usage was less than half that recorded in the last year before the coronavirus pandemic. The Office of Rail & Road’s estimates for ...
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Rail Business UK
Rail pay and conditions are favourable against market comparators, study finds
UK: Pay and conditions in the rail industry are typically favourable when compared to market comparators, owing to working hours, defined benefit pension options and high levels of trade union membership, according to a report published by the Office of Rail & Road. ORR commissioned the ...
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Rail Business UK
ORR finds Network Rail exceeded planned efficiency improvements
UK: Network Rail achieved £840m of efficiency improvements in 2021-22, ahead of the £830m target for the year, according to an annual assessment of its efficiency and wider financial performance published by the Office of Rail & Road. The infrastructure manager has delivered £1·9bn of efficiency ...
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Rail Business UK
Regulator asks for views on next periodic review of HS1 Ltd
UK: The Office of Rail & Road has launched a consultation asking stakeholders to provide views on the processes and approach to the next periodic review of high speed line concessionaire HS1 Ltd. ORR is required by law to approve HS1 Ltd’s plans and charges for ...