train passenger

TICKETING: Unicard and Amdocs are co-operating to use their account-based ticketing and cloud-based payment platforms to offer a multi-mode and multi-operator ‘tap-in, tap-out’ ticketing system for rail, tram, bus and micromobility services.

Anthony Goonetilleke, Group President of Technology & Head of Strategy at Amdocs, said the initiative would promote ‘sustainable and flexible travel options alongside a frictionless customer experience’.

Unicard’s ABT system supports contactless travel, facilitated by tokens in the form of smart tickets, smart cards, mobile apps or digital wallets.

The Amdocs cloud-based payment platform running on Amazon Web Services allows for the quick and easy addition and integration of new modes and additional operators.

The platform which was announced at the Transport Ticketing Global exhibition in London is initially being launched in the UK, targeting partnerships with city regions, local authorities and other public bodies.

‘Public transport is changing rapidly and Unicard is well placed to support the rollout of more diverse and sustainable integrated networks, particularly with the uptake of new modes of transport including dockless bikes and electric vehicles’, said Unicard CEO Sean Dickinson. ‘Amdocs, with its global expertise in automation and customer experience, was the ideal partner.’