UK passenger train operator news – Page 10
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Rail Business UKScottish transport ticketing goes digital
UK: Unicard has migrated paper-based ZoneCard tickets valid on ScotRail, Glasgow Subway and bus services in the west of Scotland to its ITSO-compliant smart ticketing platform. Strathclyde Partnership for Transport awarded the contract with the aim of improving the passenger experience and reducing the complexity of ...
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Rail Business UKTrain operators highlight damage caused by abusive social media messages
UK: A campaign to raise awareness of the damaging effects of sending railway staff abusive social media messages has been launched by 15 train operators, with more expected to join. A short video shows a selection of offensive messages sent to customer contact staff and ...
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Rail Business UKRail industry leaders urge next government to resolve Sunday working conundrum
UK: Delivering a ‘seven day railway’ must be a priority for the next government, industry leaders have told Rail Business UK following a surge in Sunday cancellations caused by crew shortages.
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Rail Business UKGWR expands Long Weekender ticket availability
UK: Great Western Railway has expanded the range of routes where it offers the Long Weekender ticket, which was launched earlier this year to exploit changes in travel patterns. Passengers can use Long Weekender tickets to depart at any time on Friday or Saturday and return ...
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Rail Business UKWest Midlands Trains proposes Manchester to London service
UK: West Midlands Trains has announced plans to extend its existing West Coast Main Line services to create a Manchester – London route.
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Rail Business UKSign language translation to be tested at London Overground stations
UK: London Overground operating concessionaire Arriva Rail London is to test technology that translates digital passenger information into British Sign Language which can be accessed through a smart device via a personalised digital avatar. The Luna platform supplied by GoMedia uses translation technology from Signapse. Trials ...
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NewsDublin – Belfast boost in Irish timetable recast
IRELAND: National railway Iarnród Éireann is planning a major uplift in its inter-city and inter-regional services in the second half of the year, including a boost in frequency to the cross-border Enterprise service linking Dublin and Belfast.
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Rail Business UKHeathrow Express access rights extended
UK: Heathrow Express announced on June 24 that it had secured a track access agreement covering its non-stop services between London Paddington and the airport terminals until June 2028.
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Rail Business UKAvanti West Coast bi-modes are quick off the mark
UK: Rail Business UK takes a ride in the cab of one of the Class 805 electro-diesel trainsets now entering traffic with Avanti West Coast.
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Rail Business UKFlipside redesigns Caledonian Sleeper website
UK: Night train operator Caledonian Sleeper has worked with digital agency Flipside to make its Sleeper.scot website more user-friendly. Matterport’s 360 technology has been used to provide virtual tours of the trains, and Recite Me has enhanced the site’s accessibility with customisable background colour, font style, ...
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Rail Business UKInterview: ‘Open access works in Europe and it works here’
UK: Martijn Gilbert, head of FirstGroup’s Lumo and Hull Trains businesses, says the open access model is a proven success, and makes the case for further expansion whatever rail reforms may lie ahead.
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Rail Business UKAvanti West Coast introduces through ticketing to Keswick
UK: Avanti West Coast has added Stagecoach bus services X4 and X5 between Penrith and Keswick to its journey planner and introduced through tickets for the rail fare plus £2. Launched in partnership with Cumbria Tourism, the scheme is intended to encourage visitors to the Lake ...
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Rail Business UKRailway Engineering Degree Apprenticeship launched
UK: A Railway Engineering Degree Apprenticeship has been launched by a partnership of the University of South Wales, the Welsh government, Coleg Y Cymoedd and Transport for Wales. The four-year programme includes work-based learning while studying part-time for a BSc (Hons) Railway Engineering (Electromechanical Systems & Electronics) ...
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Rail Business UKHaigh confirms open access operators’ role in Labour’s rail plans
UK: ‘Open access operators like these will play a role in the future of our railways under Labour’, Shadow Transport Secretary Louise Haigh said when she officially opened Hull Trains’ Learning & Development Academy.
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NewsInvestor sees ‘genuine growth potential’ as DB completes sale of Arriva
EUROPE: The sale of Deutsche Bahn’s non-German public transport business Arriva to I Squared Capital has been completed, the companies announced on June 3. DB said it would now focus on rail transport within Germany, while I Squared said it sees opportunities to invest in decarbonisation. ...
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Rail Business UKHitachi Evero trains enter service with Avanti West Coast
UK: Avanti West Coast announced Evero as the brand name for the 200 km/h inter-city trainsets being supplied by Hitachi Rail when its first Class 805 electro-diesel sets entered service with the June 2 timetable change. AWC has ordered 13 five-car Class 805 electro-diesel trainsets for ...
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Rail Business UKPilot meet-and-greet service aims to help people use Derby station
UK: East Midlands Railway and software company WelcoMe have launched a six-month pilot of a meet-and-greet service offering customers at Derby station a bespoke appointment to better support them with accessibility needs or specific travelling requirements. Example use cases include: someone who does not require ...
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Rail Business UKLevenmouth rail link officially opened
UK: The reinstated Levenmouth railway was official inaugurated by Scotland’s First Minister John Swinney on May 29, ahead of the start of passenger services on June 2.
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Rail Business UKWales ready for rail reform
UK: Speaking to the UK parliamentary Transport Select Committee on May 21, the Welsh Cabinet Secretary for North Wales & Transport, Ken Skates, set out his three requests from the Westminster government as part of the emerging reform programme to establish Great British Railways. Skates called ...
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Rail Business UKInterview: ‘Welsh rail services are improving rapidly’
UK: Transport for Wales Rail’s Chief Operating Officer Jan Chaudhry-van der Velde is optimistic about progress being made in transforming passenger services across the country, despite the financial and operational headwinds facing the Welsh transport sector.