All South Western Railway articles
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Rail Business UKSouth Western Railway deploys replacement customer support system
UK: South Western Railway has worked with Route 101 to roll out a replacement customer relationship management platform based on Zendesk Suite Enterprise and SweetHawk SuperSuite.
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Rail Business UKSouth Western Railway awards £66m EMU support and spares contract
UK: South Western Railway has awarded Alstom a 4½-year Technical Support & Spares Supply Agreement for its Class 701 Arterio electric multiple-units.
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Rail Business UKIntegrated rail leadership shows early promise
UK: Integrated leadership teams are being set up across publicly owned passenger train operators and Network Rail routes to increase collaboration and accountability.
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Rail Business UKRichmond’s 1937 Art Deco station restored
UK: A major refurbishment of the 1937 Art Deco station at Richmond in southwest London has been completed, reversing later alterations and addressing weathering which had degraded the building’s distinctive appearance.
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Rail Business UKLondon – Exeter train services cut because of embankment soil moisture deficit
UK: Ongoing infrastructure problems arising from soil moisture deficit caused by unusually dry weather mean South Western Railway services between London Waterloo and Exeter St Davids are to be reduced.
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Rail Business UKRail-5G faster onboard wi-fi goes live
UK: South Western Railway passengers can now use Rail-5G wi-fi to obtain high speed internet connectivity on trains travelling between London and Basingstoke.
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Rail Business UKFirst operator transfers to public sector under UK rail nationalisation programme
UK: South Western Railway becomes the first contracted passenger train operator to pass to the public sector under the government’s nationalisation programme in the early hours of May 26.
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Rail Business UKNew date for contactless payment expansion at four train operators
UK: The introduction of pay-as-you-go travel using contactless bank cards and mobile devices at further 47 stations is now scheduled for February 2, having been delayed from September 2024 as a result of a cybersecurity incident at Transport for London which how now been resolved. The ...
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Rail Business UKRail industry responds to confirmation that SWR, c2c and Greater Anglia will transfer to the public sector in 2025
UK: The government has confirmed the timescales for the first three train operators to transfer to the public sector following royal assent to the Passenger Railway Services (Public Ownership) Act 2024 which provides the legal framework. On December 4 the Department for Transport confirmed that South ...
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Metro Report InternationalContactless payment expansion on hold following TfL cybersecurity incident
UK: The expansion of pay-as-you-go contactless payment to 47 more c2c, London Northwestern Railway, Southeastern and South Western Railway stations has been put on hold because of the ongoing cybersecurity incident at Transport for London. TfL is working with the Department for Transport and the Rail ...
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Rail Business UKPay-as-you-go to be extended to 47 more stations
UK: Pay-as-you-go travel using a contactless bank card or device is to go live at a further 47 c2c, London Northwestern Railway, Southeastern and South Western Railway stations from September 22. This will not impact existing ticketing options or the availability of traditional season tickets, and ...
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Rail Business UKRail industry holds first national safeguarding conference
UK: A national conference dedicated to safeguarding staff and customers on the rail network was hosted by South Western Railway at Lloyd’s of London on May 10. The event brought together representatives from 15 train operating companies, the police, charitable organisations, campaign groups, local authorities, Network ...
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Rail Business UKVariable rate sanding equipment deployed on DMU fleet
UK: In response to the collision which resulted from low rail adhesion at Salisbury Tunnel Junction in October 2021, all of South Western Railway’s Class 158 and 159 diesel multiple-units have now been fitted with Variable Rate Sanding equipment supplied by Siemens Mobility. The variable rate ...
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Rail Business UKSteve Murphy to leave MTR UK
UK: MTR UK Chief Executive Steve Murphy is to leave ‘to pursue other career goals’, Hong Kong-based transport group MTR Corp announced on February 23. Murphy’s last working day will be March 29. The process of appointing a new CEO has begun, and the MTR Elizabeth ...
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Rail Business UKInterim Managing Director for South Western Railway named
UK: Chief Operating Officer Stuart Meek has been appointed Interim Managing Director at South Western Railway with effect from March 19. He takes over from Claire Mann, who is leaving to become Chief Operating Officer at Transport for London. The process to recruit a permanent Managing ...
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Rail Business UKSouth Western Railway’s Class 701 Arterio EMU carries passengers at last
UK: A revenue passenger service was operated by one of South Western Railway’s Alstom Class 701 electric multiple-units for the first time on January 9. The 750 V DC third-rail EMU is scheduled to operate one return passenger service a day on the London Waterloo – ...
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Rail Business UKConverting passenger information into sign language
UK: Signapse is aiming to improve access to real-time passenger information by using AI to translate messages at stations and on trains into British Sign Language. The specialist technology company is working with Network Rail, South Western Railway and Whoosh Media on the project, which has ...
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NewsOn-train connectivity rolls out
EUROPE: Following successful trials on the UK’s Island Line, FirstGroup’s railway telecoms company Evo-rail has worked with Comsa to install its Rail-5G on-train connectivity technology on the Figueres - Perpignan high speed line between Spain and France. Evo-rail said the mmWave technology which uses trackside antenna ...
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Rail Business UKCrowns, chocolates, a named train and planning ahead as rail industry prepares for the coronation
UK: Additional services, longer trains and queuing systems are planned to handle the crowds who are expected to travel to events marking the coronation of King Charles III and Queen Camilla at Westminster Abbey on May 6 and the concert to be held in Windsor the following day.
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Rail Business UKStation vending machines fitted with ‘living walls’
UK: ‘Living walls’ which can be attached to vending machines are being tested at Bournemouth station by South Western Railway, Decorum Vending, Regency Design and plant supplier PHS Greenleaf. The small, self-sufficient, vertical gardens are designed to thrive in all locations, whether in sunlight or shade. ...