Railway and public transport ticketing news – Page 2
-
NewsOpen Sales & Distribution Model API sandbox launched
EUROPE: Train ticket retailing technology company Benerail has launched an Open Sales & Distribution Model API sandbox as an experimental ‘playground’ for companies to share ideas and collaborate. The OSDM was developed jointly by UIC, train operators and ticket vendors to provide a European industry standard ...
-
Rail Business UKRail Delivery Group completes jump to HOPS
UK: The Rail Delivery Group has completed migration of smart ticketing back office services to a cloud-based Host or Operator Processing System which replaces the need for every train operator to run its own server. The centralised HOPS supplied by Unicard replaces 16 individual back offices. This ...
-
Rail Business UKBusiness travel technology partnership
UK: Ticket agent International Rail is to partner with the Business Travel Association to look at ‘the simplest, most efficient and most cost-effective ways’ to use technology to meet rail travel needs. ‘As travel becomes increasingly reliant on technology, International Rail’s expertise and our extensive base ...
-
Rail Business UKAmex GBT to sell wider array of National Rail products
UK: American Express Global Business Travel has obtained a Travel Agent Licence from the Rail Delivery Group. This enables Amex GBT to sell a wider array of National Rail products to corporate customers, with responsibility for sales, refunds and customer care. Amex GBT will participate in ...
-
Metro Report InternationalViewpoint: Attracting new passengers is more important than regaining those lost in the pandemic
Transport ticketing in the post-pandemic world must be more agile, more pragmatic and more flexible so that transport operators can attract new passengers to replace commuters lost to hybrid working, says Yann Chermat, COO of the Calypso Networks Association smart card organisation.
-
Metro Report InternationalChennai Metro tickets on sale through e-commerce system
INDIA: Chennai Metro Rail Ltd says it is the first Indian metro to enable its tickets to be sold using Open Network for Digital Commerce standards. ‘By partnering with ONDC, CMRL is now completely opening up access to its ticketing application service, allowing a wide range ...
-
Rail Business UKContactless PAYG launched in South Wales
UK: Transport for Wales has launched a contactless card Pay-As-You-Go pilot project covering journeys between Cardiff Central, Newport and Pontyclun. The Ebbw Vale line will be covered next, and the scheme is to be expanded to 95 stations across South Wales during 2024. Passengers can tap ...
-
NewsTrainline targets airport users during Super Bowl
USA: Ticket retailer Trainline is to show an advertisement for European rail travel on TV screens at US international airport terminals during Super Bowl LVIII commercial breaks, while on-screen adverts will appear during the game. ‘The Super Bowl has a near-mythical status in US culture and ...
-
Rail Business UKWest Midlands and Greater Manchester smart fare capping planned for 2025
UK: Stations across the West Midlands and selected routes in Greater Manchester are to be equipped for tap-in and tap-out payment with ‘best fare’ capping from 2025, Rail Minister Huw Merriman confirmed on February 1. Meanwhile, the Great British Railways Transition Team is working on the ...
-
Rail Business UKFriday off-peak London fares trial still to be agreed
UK: Details are still to be agreed on how to implement Mayor of London Sadiq Khan’s proposed trial of all-day off-peak Underground and National Rail fares on Fridays.
-
Rail Business UKSecond Great British Rail Sale announced
UK: A second Great British Rail Sale has been announced, offering up to 50% off selected Advance and Off-Peak tickets bought between January 23 and 29 for travel between January 30 and March 15. More than 1 million discounted tickets will be available to destinations in ...
-
NewsRENFE ticket sales competition commitments made legally binding
SPAIN: Commitments which national train operator RENFE made to address the European Commission’s concerns regarding the supply of data to rival ticketing retailers have been made legally binding under EU antitrust rules. ‘Today’s decision opens up competition in online rail ticketing services in Spain’, said Margrethe ...
-
Rail Business UKLNER scraps off-peak fares with 70min Flex ticket pilot scheme
UK: East Coast Main Line inter-city operator LNER has launched a pilot scheme which scraps Off-Peak and Super Off-Peak fares but introduces a semi-flexible ticket which can be used up to 70 min before or after a passenger’s booked train. The trial covers travel on LNER ...
-
Rail Business UKEurostar promotional fares advert deemed misleading
UK: The Advertising Standards Authority has told Eurostar that a significant proportion of seats must be available at the highlighted price when it uses ‘from’ prices in advertising. The ASA ruling on January 3 follows a complaint by someone who received a promotional e-mail in July ...
-
Rail Business UKRail fare increases confirmed
UK: The government has announced that the 2024 regulated fare cap for National Rail operators in England will be 4·9%. It has also said that fare changes will now take place in March each year. Meanwhile, Transport Scotland has announced that ScotRail fares will increase by ...
-
NewsSoftware expands ticket vending machine capabilities
ITALY: Trenord is the first customer to deploy a ticket machine software platform which Conduent Transportation has developed to provide a user experience similar to a web app and to enable the future sale of new products. The ticket machines accept payment by digital payment apps, ...
-
Rail Business UKSoutheastern introduces digital season tickets
UK: Southeastern has introduce digital season tickets, branded sTickets, which passengers can buy through its website and app and store on their smartphone. Weekly, monthly, annual, flexi, custom period and child tickets are available for Southeastern routes, except where the ticket allows travel on Transport for ...
-
Rail Business UKPlans for centralised Great British Railways ticket sales scrapped
UK: The government has dropped plans to create a centralised Great British Railways online rail ticket retailer, the Department for Transport has confirmed. The proposals were originally outlined by the in May 2021 as part of the Williams-Shapps Plan for Rail white paper. However, on December ...
-
Rail Business UKTrain ticket retailers told to make booking fees clearer
UK: The Office of Rail & Road has written to seven online ticket retailers expressing concerns about ‘drip pricing’, when customers are shown an initial price with additional fees revealed later in the sales process. Thee are more than 40 retailers selling rail tickets online, split ...
-
In depthJapan: Attracting traffic to rural lines
Imaginative initiatives are helping to ensure the survival of lightly used railways in rural Japan. Mike Bent reports.