Railway and public transport ticketing news – Page 2
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Rail Business UKLNER plans to offer Ticket Protection money-back product
UK: Inter-city operator LNER is developing plans for a Ticket Protection product intended to give customers greater confidence when booking currently non-refundable rail journeys.
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Metro Report InternationalBART launches Tap & Ride contactless payment
USA: The San Francisco Bay Area’s BART has introduced tap-in tap-out payment with contactless bank cards and mobile services.
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Rail Business UKEast Midlands Railway begins digital pay-as-you-go ticketing trial
UK: The first of four Department for Transport sponsored trials of GPS-based digital pay-as-you-go ticketing using smart phones rather than dedicated smartcards or contactless bank cards is now underway.
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Metro Report InternationalMasabi to modernise Montréal fare collection system
CANADA: Greater Montréal transport authority ARTM has awarded UK-based Masabi a contract to develop and implement a modernised fare collection system under its Concerto programme to improve the user experience.
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NewsSmart ticketing to get more people choosing public transport, more often
SLOVAKIA: National operator ZSSK and Fairtiq are to pilot mobile pay-as-you-go ticketing with the aim of simplifying access to public transport and gaining deeper insights into travel patterns.
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Rail Business UKSwiss train ticketing app to be tested in Yorkshire
UK: Swiss company Fairtiq’s digital pay-as-you-go ticketing technology is to be tested on the Sheffield to Doncaster line as a pilot for potential wider deployment.
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Rail Business UKGreater Anglia adds ability to book passenger assistance when buying a ticket
UK: Greater Anglia says it is the first train operating company to introduce a streamlined booking process enabling disabled and older passengers to pre-book assistance at the same time as buying tickets on the Greater Anglia website.
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NewsTransport Secretary accepts recommendations of revenue protection review
UK: Secretary of State for Transport Heidi Alexander has written to train operators saying that she has accepted in full the recommendations of the Office of Rail & Road’s review of revenue protection practices.
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Rail Business UKLNER withdraws flexible off-peak tickets from 27 London area stations
UK: State-owned LNER is to extend its so-called Simpler Fares pilot scheme, with the removal of Off-Peak and Super Off-Peak tickets for journeys from 27 stations around London.
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Metro Report InternationalFirst three Dalian trains finally enter service in Manila
PHILIPPINES: The first three of 16 three-car light rail vehicles built by CRRC Dalian have entered revenue service on Manila’s MRT3 metro line a decade after they were ordered.
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NewsIndian Railways launches one-stop passenger app
INDIA: Indian Railways has launched RailOne, an all-in-one ‘super app’ covering passenger service functions which had been split across different smartphone platforms..
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Rail Business UKFirst Rail operators to use SilverRail ticketing platform
UK: Ticket technology supplier SilverRail is to provide its e-commerce platform to three of First Rail’s passenger train operators.
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Rail Business UKTrainline launches AI assistant
UK: Third-party ticket retailer Trainline has rolled out an AI-based assistance tool in its app.
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Rail Business UKViewpoint: ‘Low-cost, high-impact fix’ could provide £500m rail revenue boost
Adopting a smarter, more open and consumer-first approach to data access could unlock an extra £500m in revenue for the rail industry, argues Raileasy CEO George Sikking.
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Rail Business UKRegulator says reform of rail fare enforcement is urgently needed
UK: The Office of Rail & Road has called for urgent reforms to make the handling of train ticketing irregularities more consistent, fairer and effective.
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Metro Report InternationalBangkok fare collection system contracts awarded
THAILAND: Hitachi Rail has signed four contracts to supply new and upgraded ticketing system for three metro lines in Bangkok.
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NewsUber partners with Gemini for Channel Tunnel train plan
EUROPE: Ridesharing app company Uber has announced a co-branding partnership with Gemini Trains, which is developing plans to launch open access passenger services through the Channel Tunnel
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Metro Report InternationalTap-on tap-off ticketing goes live at Edinburgh Trams
UK: Tap-on, tap-off contactless bank card pay-as-you-go fare payment goes live at Edinburgh Trams.
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Rail Business UK‘The rail industry needs to sell travel and not just tickets’
UK: Rail reform offers an opportunity to boost industry revenues by leveraging private sector marketing expertise and innovation to fill empty train seats, Anthony Smith, CEO of the Independent Rail Retailers association, tells Rail Business UK.
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Rail Business UKRail ticket retailers call for a level playing field
UK: Robust regulatory safeguards are needed to ensure that the ticket retailing market remains open, fair and attractive to investors, the Independent Rail Retailers trade association says in its response to the government’s consultation on rail reform. IRR says competition has ‘transformed’ retailing, helping to ...