Railway and public transport ticketing news – Page 4
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Metro Report InternationalITSO smart ticketing Technical Specification updated
UK: Smart ticketing standards body ITSO Ltd has announced a new version of the ITSO Technical Specification. ‘We’ve seen notable technological advancements since the last Specification release, and we are now in a position to introduce new features which are designed to accommodate newer technologies, ensuring ...
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Metro Report International3D Fare Gates aim to deter evasion
USA: Conduent Transportation is working with Philadelphia’s SEPTA to trial its 3D Fare Gates which aim to detect, deter and quantify the fare evasion which costs the transport agency an estimated $30m to $40m a year. The gates are based on a design deployed in Paris ...
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Metro Report InternationalToscana trams and buses go contactless
ITALY: Kuba has rolled out an open-loop fare payment system covering the Firenze tramway and bus services in Toscana, saying it is the largest deployment of its kind in Europe covering 273 cities and towns. The system which went live on March 28 is an extension ...
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Rail Business UKStagecoach settles claim over London zone boundary train tickets
UK: The Competition Appeal Tribunal has approved a £25m settlement of a class action which alleged that South West Trains abused its dominant position by not making tickets from London fare zone boundaries sufficiently available for purchase, meaning many Travelcard holders were charged twice for part ...
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In depthLaos: Nascent link fosters tourist and cargo trade
Travel on the Laos – China Railway is booming as tourists are keen to visit and locals are eager to ride. Peter Janssen reports.
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In depthFare Collection: Data sharing is key to a complex ticketing landscape
Evolving technologies and changing customer demands are driving change in fare collection, ticketing and payment systems, but railways are just one aspect of an increasingly complex multimodal transport ecosystem, suggests Toma Bačić.
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Metro Report InternationalAsian tourists expected to benefit as Roma expands contactless fare payment options
ITALY: Contactless cards issued by Japan’s JCB and China’s UnionPay and linked mobile devices can now be used to pay for travel on Roma’s transport network, building on the open loop payment system which was already available to holders of Mastercard, Visa and American Express cards. ...
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Rail Business UKRetailers says competition can improve train ticketing
UK: Representatives of independent ticket retailer Trainline and distribution technology company SilverRail have been questioned by the House of Commons Transport Committee as part of its scrutiny of the government’s draft Rail Reform Bill.
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Metro Report InternationalIrish national transport ticketing contract awarded
IRELAND: The National Transport Authority has awarded Indra a contract to supply and manage a national multimodal transport payment system covering trains, trams and buses. EMV bank card, mobile phone and smartwatch payment will be accepted, with best fares and discounts through an account-based system. There ...
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Rail Business UKAvanti West Coast says Superfares have brought modal shift
UK: Avanti West Coast has expanded the availability of its Superfare tickets to 10 more destinations, saying the cheaper tickets have encouraged modal shift. Passengers book a Superfare ticket for a specific date, with the choice of morning, afternoon or evening slots. The exact time of ...
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NewsRegional governments keen to keep Deutschland-Ticket
GERMANY: Transport ministers in the Länder favour keeping the flat-fare Deutschland-Ticket for the long term. In a debate on April 18 in Münster about the future of the ticket, currently priced at €49 for one month’s travel on local and regional rail services, as well as ...
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Metro Report InternationalCubic to upgrade ticketing in the Twin Cities
USA: Metro Transit has awarded Cubic Transportation Systems a contract to upgrade the fare payment system in Minneapolis-St Paul to enable the use of contactless bank cards, Apple Pay and Google Pay. The existing Go-To smart card will be enhanced with an account management system. This ...
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Rail Business UKUber looks to bring ridesharing platform to the rail market
UK: Eight of the 10 most popular destinations for Uber trips in the UK are railway stations, and the company is keen to use its globally recognised ridesharing platform to encourage the use of modes which are more sustainable than privately owned cars, Mobility Lead Rebecca ...
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Rail Business UKBurnham urges rail sector to accelerate integration into Manchester’s Bee Network
UK: Greater Manchester Metro Mayor Andy Burnham has pledged to accelerate integration of local rail services into the nascent Bee Network of public transport provision if he is re-elected on May 2. The Bee Network is a locally developed brand already being applied to Manchester Metrolink light ...
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Metro Report InternationalMore payment options as NJ Transit ticketing contract renewed
USA: New Jersey’s NJ Transit has renewed Conduent Transportation’s contactless fare collection systems contract for a further five years. Under the previous contract Conduent implemented Tap & Ride payment enabling bus and light rail passengers to use contactless credit and debit cards. Under the latest contract ...
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NewsErasmus+ Interrail pass launched to encourage sustainable travel
EUROPE: A dedicated Interrail Global pass has been launched to encourage sustainable travel and exploration by participants in the Erasmus+ education scheme. The passes developed by Interrail organisation Eurail and the Erasmus Student Network have a validity of four days in six months or six days ...
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Rail Business UKThe right policies could increase ticket revenue without higher fares, says RIA
UK: The Railway Industry Association has published a ‘fresh blueprint’ for ticketing reform, saying a focus on customer experience and boosting ridership could drive revenue growth without needing to increase fares. The Destination: Revenue Growth report based on input from RIA’s members was launched by Innovation ...
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Metro Report InternationalFacial recognition ticketing to be expanded
RUSSIA: Moskva Metro reports that 100 million trips have now been made using biometric payment, with the Russian-made system having ‘proven its utmost security and reliability’ and further deployment planned. Facial recognition cameras link a person to their payment option, removing the need for a ticket, ...
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Rail Business UKTrain ticket refund fee capped at £5
UK: The maximum fee that train operators and ticket retailers can charge when an unused ticket is refunded was reduced from £10 to £5 on April 1. The change follows a review by the Office of Rail & Road which found that 5·8 million tickets were ...
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Metro Report InternationalOrléans open payment system goes live
FRANCE: Orléans Métropole has launched an open payment ticketing system on its tram and bus services, deployed by its long-standing ticketing technology partner Kuba in partnership with La Banque Postale. Passengers can pay by physical or virtual bank card, smartphone or connected watch, with payment services ...