Railway and public transport ticketing news
News about railway and public transport ticketing technology, suppliers and policy.
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Metro Report InternationalCubic to upgrade ticketing in the Twin Cities
USA: Metro Transit has awarded Cubic Transportation Systems a contract to upgrade the fare payment system in Minneapolis-St Paul to enable the use of contactless bank cards, Apple Pay and Google Pay. The existing Go-To smart card will be enhanced with an account management system. This ...
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Rail Business UKUber looks to bring ridesharing platform to the rail market
UK: Eight of the 10 most popular destinations for Uber trips in the UK are railway stations, and the company is keen to use its globally recognised ridesharing platform to encourage the use of modes which are more sustainable than privately owned cars, Mobility Lead Rebecca ...
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Rail Business UKBurnham urges rail sector to accelerate integration into Manchester’s Bee Network
UK: Greater Manchester Metro Mayor Andy Burnham has pledged to accelerate integration of local rail services into the nascent Bee Network of public transport provision if he is re-elected on May 2. The Bee Network is a locally developed brand already being applied to Manchester Metrolink light ...
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Metro Report InternationalMore payment options as NJ Transit ticketing contract renewed
USA: New Jersey’s NJ Transit has renewed Conduent Transportation’s contactless fare collection systems contract for a further five years. Under the previous contract Conduent implemented Tap & Ride payment enabling bus and light rail passengers to use contactless credit and debit cards. Under the latest contract ...
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NewsErasmus+ Interrail pass launched to encourage sustainable travel
EUROPE: A dedicated Interrail Global pass has been launched to encourage sustainable travel and exploration by participants in the Erasmus+ education scheme. The passes developed by Interrail organisation Eurail and the Erasmus Student Network have a validity of four days in six months or six days ...
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Rail Business UKThe right policies could increase ticket revenue without higher fares, says RIA
UK: The Railway Industry Association has published a ‘fresh blueprint’ for ticketing reform, saying a focus on customer experience and boosting ridership could drive revenue growth without needing to increase fares. The Destination: Revenue Growth report based on input from RIA’s members was launched by Innovation ...
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Metro Report InternationalFacial recognition ticketing to be expanded
RUSSIA: Moskva Metro reports that 100 million trips have now been made using biometric payment, with the Russian-made system having ‘proven its utmost security and reliability’ and further deployment planned. Facial recognition cameras link a person to their payment option, removing the need for a ticket, ...
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Rail Business UKTrain ticket refund fee capped at £5
UK: The maximum fee that train operators and ticket retailers can charge when an unused ticket is refunded was reduced from £10 to £5 on April 1. The change follows a review by the Office of Rail & Road which found that 5·8 million tickets were ...
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Metro Report InternationalOrléans open payment system goes live
FRANCE: Orléans Métropole has launched an open payment ticketing system on its tram and bus services, deployed by its long-standing ticketing technology partner Kuba in partnership with La Banque Postale. Passengers can pay by physical or virtual bank card, smartphone or connected watch, with payment services ...
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NewsSwedish national ticketing product distribution system goes live
SWEDEN: The Samtrafiken collaboration of transport operators has a launched a neutral ticketing communications platform based on the Open Sales & Distribution Model-Online standard with the aim of streamlining ticket sales and enhancing cross-selling opportunities.
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Rail Business UKSingle-leg pricing for the Northumberland Line
UK: Northern is to implement single-leg pricing on the Northumberland Line when passenger services start this summer. The maximum off-peak single fare for the full route from Ashington to Newcastle will be less than £3. Northern told Rail Business UK ‘customers using the new Northumberland Line ...
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Metro Report InternationalDogs and bikes added to ticketing app
TICKETING: Fairtiq has added the ability to buy tickets for dogs and bicycles to its swipe-in, swipe out rail and bus ticketing app covering Switzerland and Liechtenstein. Travellers can check in up to five dogs, five bikes or a combination of both, in addition to the ...
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Metro Report InternationalFare collection software for off-the-shelf device
TICKETING: Cubic Transportation Systems has launched the Umo Handheld Reader, which pairs the company’s software with a commercial off-the-shelf Samsung rugged XCover6 Pro mobile device to provide an affordable fare collection platform. ‘This device offers transit agencies an affordable and convenient solution to accept payments, eliminating ...
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Metro Report InternationalFacial recognition could remove the need for tickets
TICKETING: Belgian public transport ticket validator supplier Prodata Mobility has developed a proof of concept facial recognition system which could remove the need for passengers to carry a ticket or smart card.
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Rail Business UKTicketing Hub launched to simplify ‘London-style’ integration
UK: Following an initial deployment on Transport for Wales Rail services, Unicard has announced the nationwide launch of its ticketing Hub platform which aims to simplify the implementation of contactless ticketing across modes and operators. The supplier-agnostic platform is designed to provide a ‘London-style experience’ across ...
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Rail Business UKRegulator secures fee transparency from third-party rail ticket retailers
UK: The Office of Rail & Road says third-party ticket retailers have responded positively to its December 2023 report which said some were not sufficiently transparent about the additional fees they charge. ORR said it has had constructive engagement from MyTrainTicket, Omio, Raileasy, Rail Europe, Trainhugger, ...
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Rail Business UKScotRail trials Smart Kiosk ticket machine
TICKETING: ScotRail is trialling a Smart Kiosk ticket vending machine supplied by Cammax which is designed to provide passengers in Scotland with a wider range of ticket options and information. As well as purchasing tickets on the day of travel, passengers can obtain live travel information, including ...
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Metro Report InternationalCubic demonstrates the future of station ticket gates
TICKETING: A demonstration ticket gate bringing together various concepts for the future was displayed by Cubic Transportation Systems at the Transport Ticketing Global exhibition in London. The gate features light colours and transparent materials to create an illusion of being wider than previous designs. There are ...
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Rail Business UKScheidt & Bachmann rethinks the ticket machine
TICKETING: Scheidt & Bachmann is testing a prototype ticket vending machine it has developed for the UK market as the result of its first ‘total rethink’ in more than 20 years. At the Transport Ticketing Global exhibition, Scheidt & Bachmann told Rail Business UK that the ...
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Metro Report InternationalEasier ticket gates for Paris and Egypt
TICKETING: One of the 1 200 custom-designed ticket gates that Easier is supplying for the Grand Paris Express automated metro project was on show at the Transport Ticketing Global event in London. Sales Director Alain Combette told Metro Report International that the ...