Railway and public transport ticketing news – Page 9
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Rail Business UKCompensation sought in legal action over London zone boundary tickets
UK: Legal claims have been brought against current and past South Eastern and South Western franchisees over claims that passengers were overcharged because fares from the London zone boundaries to stations outside the zones were not readily available for purchase by Travelcard holders. The Competition Appeal Tribunal ...
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NewsVision for a seamless European rail passenger ticketing experience
EUROPE: A position paper setting out a long-term ‘political vision’ for the seamless planning and booking of international rail journeys has been published by the Community of European Railway & Infrastructure Companies. However, independent passenger operators are disappointed at the lack of firm commitments.
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Rail Business UKTrainline integrated into Google Maps app on Android
UK: Trainline has become the first rail booking platform to be integrated within Google Maps in the UK. This enables users of Android devices to tap through to buy tickets via the Trainline website or app on routes where digital tickets are enabled, Trainline has also ...
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Metro Report InternationalGlimble app aims to reduce Dutch transport payment friction
NETHERLANDS: Arriva and mobility-as-a-service technology company Moovit have launched the Glimble app with the aim of reducing transport payment friction as well as providing travellers with real-time information, disruption alerts and step-by-step guidance throughout a journey. Glimble was developed after local authorities ...
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Metro Report InternationalSubscription version of Transit app launched
USA: Transit has launched a paid-for version of its transport app. Core features such as next departures, journey planning and mobile ticketing remain free, while after a grace period only subscribers to the new Royale service will be able to access full timetables and maps for routes that are further ...
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NewsRENFE awards contract for Spanish national Mobility-as-a-Service platform
SPAIN: RENFE Operadora has awarded Siemens Mobility and Everis a five-year contract to develop and operate a multimodal Mobility-as-a-Service platform which will enable travellers to use a single app to plan, book and pay for trips by public and shared transport including trains, metros, buses, bicycles, car ...
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NewsSiemens Mobility to buy booking software company Sqills
SQILLS: Siemens Mobility has signed a binding agreement to acquire Dutch public transport inventory management, reservation and ticketing software-as-a-service company Sqills for €550m. The transaction is expected to be completed in Q1 2022, after which Sqills would be managed as separate legal entity and wholly-owned subsidiary ...
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Metro Report InternationalCalypso host card emulation goes live in Strasbourg
TICKTING: The Calypso Networks Association has announced the completion of the first deployment of the HCE Calypso Interoperable Application. This enables transport authorities to provide Calypso ticketing using host card emulation software on Android smartphones, greatly expanding the range of devices which passengers can use to ...
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Metro Report InternationalStuttgart deploys best price ticketing functionality
GERMANY: Siemens Mobility subsidiary eos.uptrade has used its XiXo ticketing software to add ‘best price’ ticketing functionality to Stuttgarter Straßenbahnen’s SSB Move app. Once the user has chosen a journey in the planner, the price overview shows a Best Price Ticket option. If this is selected, ...
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Rail Business UKWorldline and Evoke self-service ticket kiosk tested
UK: Govia Thameslink Railway is to trial a ticket machine which has been developed by Worldline and Evoke Creative, drawing on experience supplying self-service machines to customers including McDonald’s, Vue Cinema and JD Sports. ‘The key to a great customer experience on a kiosk is making ...
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Metro Report InternationalICM Mobility acquires mobile ticketing and payment specialist Unwire
DENMARK: ICM Mobility Group has acquired mobile ticketing and payment specialist Unwire, which offers a white label platform aggregating services ranging from traditional public transport to micromobility, paratransit, rideshare and other options. Features include multimodal trip planning and on-demand microtransit booking and scheduling. København-based Unwire is ...
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Rail Business UKFlexi Season ticket details announced
UK: Further details have been announced of the Flexi Season tickets valid for eight days of travel in a 28 day period. The paperless tickets are aimed at commuters who travel at peak times on two or three days a week, and will go on sale on ...
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Metro Report InternationalFacial recognition payment to be rolled out at Moscow Metro stations
RUSSIA: A facial recognition based payment system is to be offered at all Moscow Metro stations by the end of the year, according to Deputy Mayor and Head of the Department of Transport & Road Infrastructure Development Maxim Liksutov. The Face Pay technology is currently being ...
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Rail Business UKFlexible season ticket details announced
UK: The Department for Transport has announced details of the new flexible season tickets aimed at commuters travelling two or three days a week. The smartcard or mobile phone based tickets will be offered by all DfT-franchised train operating companies across England, and are to go ...
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NewsA ticketing platform so passengers don’t need to think
LITHUANIA: National passenger operator LTG Link has awarded Estonian company Turnit a €7m contract to migrate its ticket sales to the Turnit Ride cloud-based platform by the end of this year. This will include the roll-out of a mobile app for ticket purchases. The aim is ...
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Rail Business UKRail Delivery Group reiterates call for train fare reform
UK: With this year’s annual fares increase coming into force from March 1, the Rail Delivery Group has sought to remind passengers and commentators that decisions over fares are made by the government, while reiterating that the rail sector has already put forward proposals for reform.
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Metro Report InternationalITSO on Mobile goes multi-modal
UK: ITSO on Mobile ticketing is now available on buses as well as tram and rail services in the West Midlands, after Transport for West Midlands extended its Swift mobile ticketing scheme to bus operators. Swift will initially offer nNetwork tickets to passengers playing by direct ...
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Rail Business UKTfN plots smart ticketing future as formal programme closed down
UK: The formal closure of the Integrated & Smart Travel programme was recommended to the Transport for the North board at its meeting on February 18. However, TfN is considering options to retain smart travel functionality in its area, funded out of its core budget.
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Metro Report InternationalSiemens Mobility to develop Dutch MaaS platform
NETHERLANDS: The RiVier joint venture of national rail operator NS and urban operators HTM in Den Haag and RET in Rotterdam has selected Siemens Mobility subsidiaries Hacon and eos.uptrade to develop a country-wide Mobility as a Service platform.
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Rail Business UKAvanti West Coast introduces ITSO-compliant smartcard
UK: Following a trial, Avanti West Coast has launched its own smartcard scheme. The cards are intended to offer passengers another way to store tickets as part of an industry-wide move to reduce reliance on traditional paper media.