Railway and public transport ticketing news – Page 8
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NewsSpanish narrow gauge fares integrated
SPAIN: Fares on the metre gauge routes formerly operated by FEVE will be integrated with the rest of national operator RENFE’s fare structure from July 17. FEVE was merged with RENFE in January 2013, but the separate fare structures were retained, including a lack of through ...
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Metro Report International’One app, one account everywhere’ as Transport for West Midlands revives MaaS ambition
UK: Transport for West Midlands has appointed FOD Mobility Group to design, develop and deliver a mobility-as-a-service app based on its Mobilleo MaaS platform. Users will be able to plan journeys, receive live travel information and book and pay for local transport options including buses, trains, ...
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Rail Business UKRail industry insiders stress importance of ticket office closure consultation
UK: Public consultation has begun over plans to close the majority of station ticket offices in England, with industry insiders stressing the importance of passengers giving feedback as part of the process.
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Rail Business UKContactless pay-as-you-go to be extended to 53 more stations
UK: The government has announced £20m of funding to roll out pay-as-you-go travel using contactless bank cards or devices at 53 c2c, Southeastern, South Western Railway, London Northwestern and Chiltern stations. The announcement on July 4 marks the first phase of the government’s commitment in its ...
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NewsComments sought on RENFE ticketing commitments
SPAIN: The European Commission has invited comments on commitments offered by national operator RENFE to address concerns over its alleged refusal to supply rival ticketing platforms with train information and real-time data. In April the Commission opened a formal investigation into whether RENFE may have restricted ...
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NewsRail Online adds Amtrak and VIA Rail to ticket sales platform
NORTH AMERICA: Ticket retailer Rail Online has added Amtrak and VIA Rail services to its booking platform. Rail Online offers the same prices as tickets bought directly through the operators, with instant refunds on e-tickets and payment in US or Canadian dollars. ‘Following a successful launch ...
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In depthFrance: Making the switch to digital tickets in Ile-de-France
Public transport in the Ile-de-France area is switching to digital ticketing, reports Jérémie Anne.
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Metro Report InternationalTechnical updates applied to Calypso ticketing ecosystem
INTERNATIONAL: Ticketing standards body the Calypso Networks Association has announced technical updates intended to enhance trust, reliability and accessibility. Calypso Basic has been launched to offer a low-cost secure contactless ticket, avoiding magnetic stripes, barcodes, QR codes and proprietary solutions to cater for more occasional ...
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NewsRENFE to provide third party access to travel data
SPAIN: National operator RENFE has agreed to provide third party ticket retailers with access to real-time ticketing and train running information which is currently only available through its own platforms. On May 19 RENFE met with the UNAV travel agency association which has 120 full members. ...
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NewsRetail group offers staff discounted Deutschlandticket
GERMANY: REWE is the first company to sign a national framework agreement with Deutsche Bahn enabling the retail and tourism group’s 150 000 staff to use the Deutschlandticket as a Jobticket employer-subsidised season ticket. REWE Group employees can now buy a monthly Deutschlandticket for €34·30 rather ...
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Metro Report InternationalBank card payment in next Victoria Myki ticketing contract
AUSTRALIA: Conduent Business Services and its partner Convergint have been awarded a contract to operate Victoria’s Myki public transport ticketing system for 15 years from December 1 2023.
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Rail Business UKLNER to expand single-leg ticket pricing
UK: LNER has announced the roll-out of single-leg pricing across all journeys where it manages the pricing, with tickets going on sale from May 14 for travel from June 11. The operator said this would make ticketing ‘simpler and more flexible’. Anytime Single, Off-Peak/Super Off-Peak Single ...
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Rail Business UKNo fee promise as ‘nimble and ambitious’ challenger enters rail ticketing market
UK: ‘This is the perfect time for a nimble and ambitious player to challenge the status quo’ says James Dunne, CEO of Australian company Rail Online which has announced its entry into the National Rail ticket retailing market with a platform offering no booking fees and automated aftersales functions.
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NewsEuropean Commission investigates possible anticompetitive practices in online rail ticketing
SPAIN: The European Commission has opened a formal investigation to assess whether national incumbent RENFE may have abused its dominant position in the passenger rail market by refusing to supply all ticketing information and real-time data to rival retailing platforms. RENFE sells tickets offline and online ...
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Rail Business UKSeatfrog secures £6m investment for European expansion
UK: Ticketing app developer Seatfrog has secured £6m of investment to support planned expansion across Europe. The growth funding round was backed by investors Pembroke, Praetura and Octopus Ventures, and advised by FinnCap’s Private Growth Capital team. Seatfrog launched in 2018, initially offering a way for ...
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NewsBrightline to deploy S3 Passenger inventory and reservation system
USA: Florida private sector passenger operator Brightline is to deploy the S3 Passenger inventory, ticketing and reservation platform from Siemens Mobility subsidiary Sqills. This intended to support the operator as it prepares to launch to services to Orlando, enabling it to manage and maximise seat utilisation ...
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Metro Report InternationalParis in Olympic sprint to install ticket machines
FRANCE: Paris transport operator RATP has awarded Flowbird a contract to supply 100 ticket vending machines, with a tight deadline for installation at metro stations and tram stops ahead of the 2024 Olympic and Paralympic Games which are expected to bring large numbers of visitors to ...
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Metro Report InternationalHong Kong ticket gates modernised ahead of contactless launch
CHINA: MTR Corp is spending more than HK$1·3bn to upgrade Hong Kong’s automatic fare collection systems as part of a long-term asset renewal plan. Work has begun to install more than 2 400 ticket gates being supplied by a joint venture of ...
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Rail Business UKIndependent train ticket retailers call for level playing field
UK: Attracting new customers to rail requires ‘simplifying ticketing, creating a level playing field that encourages competition, and embracing the private sector to drive down costs’, Chair of the Independent Rail Retailers association Alistair Lees has told the All-Party Parliamentary Rail Group. On March 13, MPs ...
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Metro Report InternationalCaring for Dementia programme uses transport smart cards to find missing people
CHINA: Hong Kong’s MTR Corp has launched a Caring for Dementia programme, adding functions to its fare collection system which alert staff if a missing person is detected in the network. The Octopus smart card numbers of missing persons with dementia can be entered into the ...