Railway and public transport ticketing news – Page 11
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Metro Report InternationalHong Kong ticket gates modernised ahead of contactless launch
CHINA: MTR Corp is spending more than HK$1·3bn to upgrade Hong Kong’s automatic fare collection systems as part of a long-term asset renewal plan. Work has begun to install more than 2 400 ticket gates being supplied by a joint venture of ...
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Rail Business UKIndependent train ticket retailers call for level playing field
UK: Attracting new customers to rail requires ‘simplifying ticketing, creating a level playing field that encourages competition, and embracing the private sector to drive down costs’, Chair of the Independent Rail Retailers association Alistair Lees has told the All-Party Parliamentary Rail Group. On March 13, MPs ...
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Metro Report InternationalCaring for Dementia programme uses transport smart cards to find missing people
CHINA: Hong Kong’s MTR Corp has launched a Caring for Dementia programme, adding functions to its fare collection system which alert staff if a missing person is detected in the network. The Octopus smart card numbers of missing persons with dementia can be entered into the ...
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Rail Business UKVirgin offers ‘sticking plaster’ split tickets in the absence of fares reform
UK: A split ticket function has been added to the Virgin Trains Ticketing booking app, but the company says this is intended as stopgap ‘while passengers and the rail industry wait for long overdue fare reforms’. Virgin Trains Ticketing is part of Virgin Red, Virgin’s group-wide ...
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Metro Report InternationalMultiple passengers can travel with one ticketing app
TICKETING: Fairtiq is rolling out a function on its check-in/assisted check-out ticketing app allowing multiple people to travel together. This follows frequent customer requests, and will enable groups such as families with children to travel on one ticket. The ‘companion mode’ was tested in Switzerland and ...
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Metro Report InternationalCalypso ticketing guides aim to ensure scalability, interoperability and vendor independence
TICKETING: Contactless ticketing body the Calypso Networks Association has published a handbook describing the role, content and governance of its smart ticketing standards, along with a guide to support transport authorities and operators in drafting tenders for cards, NFC mobile ticketing and terminals. CNA was established ...
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Rail Business UKSuperfare ticket trials aims to attract flexible travellers to rail
UK: Avanti West Coast is trialling a low-price Superfare ticket, aimed at people who can be more flexible with their journeys and who would not normally opt to travel by train. Superfare prices London – Birmingham £12 London – ...
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NewsHostel chain integrates transport ticket sales
GERMANY: A&O Hostels is using Vesputi’s Mobilitybox platform to sell train and bus tickets alongside room bookings on its app and website, removing the need for travellers to register for and use external platforms. ‘With the integrated ticketing, we offer our guests a convenient and sustainable ...
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Rail Business UKArriva UK Trains appoints partner to develop ACE digital customer platform
UK: Arriva UK Trains has formed a strategic partnership with Nagarro to further develop its Arriva Customer Engine digital ticket retailing and real-time information platform. ACE launched at Arriva’s Chiltern Railways business five years ago and according to the company is now ‘a feature-rich, mature platform’ ...
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NewsIntegrated transport passes announced in Hungary
HUNGARY: Integrated monthly bus and rail passes for travel within one of the 19 vármegyék (counties) or nationally are to be introduced from May 1, state railway group MÁV announced on February 18. The monthly passes will be for valid on all national and regional bus ...
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Rail Business UKTicket reform on the way
UK: The government is planning to announce details of plans for national rail ticket reform by May, Rail Business UK understands.
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Metro Report InternationalIntegrated transport tool to cover six Spanish cities
SPAIN: Indra is to develop and implement an integrated mobility-as-a-service platform enabling people to plan and pay for public and private transport services including trains, buses, taxis, bicycles, car-sharing, parking and access to low-emission zones in València, Valladolid, Vitoria-Gasteiz, Gijón, Logroño and Fuenlabrada. The €11m contract ...
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Rail Business UKOrange rail tickets get greener
UK: Magnetic stripe ticket manufacturer Paragon ID says it has reduced the environmental impact of production by 87% by switching from a solvent-based process to a water-based one. This follows a two-year project in partnership with the Rail Delivery Group and investment of £230 000. A ...
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Metro Report InternationalPassenger trust, digital expectations and changing travel patterns will drive transport innovation in 2023
Making accurate predictions in an increasingly unpredictable world can be a fool’s errand, but Galen Chui, Senior Vice-President of Engineering & Products at Cubic Transportation Systems, looks at the trends that will shape public transport in the coming year.
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Rail Business UKPenalty fares increase substantially
UK: Penalty fares in England and Wales have been increased to a £100 surcharge plus the price of a full single fare for the passenger’s journey on that train. The penalty is reduced to £50 if paid within 21 days. People who fail to pay the ...
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Metro Report InternationalPhiladelphia launches mobile ticketing for up to five people
USA: Philadelphia transport operator SEPTA has launched a mobile ticketing pilot programme, offering families and occasional travellers the ability to purchase a QR code ticket for up to five people travelling together using its smartphone app. Key Tix is not intended to replace SEPTA’s Key Cards, but ...
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NewsKontron acquires Kapsch TrafficCom transport business
SPAIN: Kontron Transportation has completed the acquisition of Kapsch TrafficCom’s ticket vending machine and access control business Arce Mobility Solutions for €7·6m. The deal was announced in August 2022, with Kapsch TrafficCom saying Arce was not seen as a core business, and following regulatory approval completion ...
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Metro Report InternationalContactless ticketing to be rolled out in Venezia
ITALY: Venezia transport operator AVM has awarded a contract for the deployment of an EMV contactless payment system covering its network of 149 water buses, speedboats, motorboats and ferries, more than 150 wharfs, 540 buses, 20 guided buses and a peoplemover, which carry up to 120 ...
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Metro Report InternationalParis ticket machines to be replaced
FRANCE: Paris transport operator RATP has awarded the Easier subsidiary of Bolloré Group a six-year contract to supply and maintain customised ticket vending machines across its urban rail network. Replacement of the 2 400 ticket machines at RER and metro stations is set to begin in ...
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Metro Report InternationalMonaco’s ‘mobility companion in your pocket’
MONACO: As part of the principality’s target of reducing light vehicle traffic by 20% by 2030, Flowbird has developed the Monapass app as a ‘one-app, one-account’ platform for travel and ticketing. Monapass supports integrated journey planning including parking, public transport and active travel, account-based ticketing with ...