Eurostar news

News about cross-Channel high speed train operator Eurostar, which links London St Pancras International station with destinations in France, Belgium and the Netherlands via the Channel Tunnel. 

  • Eurostar to Amsterdam

    Swiss help sought to keep Eurostar running to Amsterdam


    NETHERLANDS: A Swiss firm has been commissioned to assist with finding a way of enabling Eurostar services to continue to run during a major refurbishment of Amsterdam Centraal station. The planned works mean that areas of the station which Eurostar uses to undertake the border and ...

  • Eurostar passengers can now use SmartCheck biometric verification to check-in and pass UK border exit checks when travelling from London St Pancras International station.

    Eurostar check-in biometric verification goes live


    The SmartCheck biometric check-in and UK border exit system has gone live at Eurostar’s London St Pancras station; Railway Gazette International tries it out and speaks to the high speed train operator and supplier iProov.

  • Eurostar London to Amsterdam train

    Eurostar seeks solution to avoid suspension of Amsterdam – London services


    NETHERLANDS: The CEO of Eurostar has met with Dutch officials to discuss the future of services from London to Amsterdam, after Infrastructure Secretary Vivianne Heijnen said operations may have to be suspended for up to 11 months. In a letter to the Dutch parliament on June ...

  • Eurostar Thalys merger brand reveal (2)

    Merged Eurostar and Thalys branding revealed


    EUROPE: The branding for the merged Eurostar and Thalys high speed rail businesses was unveiled in Brussels on January 24.

  • Eurostar at London St Pancras

    Eurostar cannot grow amid pandemic, Brexit and cost crises, CEO warns


    EUROPE: Problems faced by Eurostar as a result of the pandemic, Brexit and rising costs have been set out in detail in a letter from outgoing CEO Jacques Damas to the Chair of the UK’s House of Commons Transport Select Committee. Chair Huw Merriman MP had ...

  • Eurostar Velaro e320 high speed train.

    Eurostar confirms end of Disneyland service


    EUROPE: Eurostar has confirmed that it will not be running the direct service between London and Marne-la-Vallée, the station for Disneyland Paris, from June 5 2023. The operator said ’whilst we continue to recover financially from the pandemic, and monitor developments in the proposed EU Entry/Exit ...

  • Ashford International station
    Rail Business UK

    No Eurostar services to Ashford or Ebbsfleet in 2023


    UK: Eurostar services will not stop at Ebbsfleet or Ashford International stations during 2023, and the cross-Channel high speed train operator told Rail Business UK ‘we cannot make any commitment for another two to three years’.

  • Eurostar and Thalys

    Eurostar Group names next CEO and targets 30 million passengers within 10 years


    EUROPE: Gwendoline Cazenave has been appointed as CEO of Eurostar Group with effect from October 1. She will succeed Jacques Damas, who has been CEO of Eurostar since October 2020 and CEO of Eurostar Group since it was formed as the holding company for Eurostar and ...

  • Paris Nord station

    Eurostar Group formed as holding company for Eurostar and Thalys


    EUROPE: Eurostar Group has been established as the holding company for international high speed train operators Eurostar and Thalys, and the shareholders have announced their ambition for the combined services to carry 30 million passengers/year within 10 years, compared to 18 million in 2019. ...

  • The European Commission has approved the planned merger of cross-border high speed train operators Thalys and Eurostar.

    Merger approval ‘should ensure the rebound and growth ambitions of Thalys and Eurostar’, says SNCF


    EUROPE: The European Commission has approved the planned merger of cross-border high speed train operators Thalys and Eurostar. SNCF Voyageurs told Railway Gazette International the merger ‘should ensure the rebound and growth ambitions of Thalys and Eurostar.’ Announcing its decision on March 29, the Commission said ...

  • Eurostar has begun live trials of the SmartCheck biometric face authentication system

    Eurostar biometric trial goes live


    EUROPE: Eurostar has begun live trials of the SmartCheck biometric face authentication system, enabling passengers boarding at London St Pancras International to complete secure ticket verification and UK exit checks on their mobile devices before travel.

  • Eurostar International Ltd has reported a preliminary unaudited operating profit of £57∙6m for 2017.

    Eurostar brand to remain after Thalys merger


    EUROPE: European high speed operators Eurostar and Thalys confirmed on October 4 that their planned merger announced in September 2019 is on course to be completed ‘within two to three years’, with a formal submission to the European Commission’s competition authority expected in 2022. Being taken ...

  • Eurostar and Thalys trains

    Eurostar to increase services and complete Thalys merger as £250m refinancing agreement secured


    EUROPE: Cross-Channel high speed train operator Eurostar has announced a £250m refinancing agreement with its shareholders and banks, which it said would enable it to continue to operate services and meet its short to mid-term financial obligations. The refinancing package announced on May 18 comprises £50m ...

  • ALLRAIL said Eurostar’s original Class 373 trainsets dating from the early 1990s could be made available to competitors rather than scrapped.

    Call for Eurostar trains to be made available to support on-rail competition


    EUROPE: The ALLRAIL association of new entrants to the rail market has said any government support which might be offered to Eurostar during the coronavirus pandemic should be accompanied by conditions designed to facilitate cross-Channel competition.

  • Eurostar has agreed to make it clearer that passengers have a right to cash refunds for cancelled services
    Rail Business UK

    Eurostar to make cash refund option clearer


    UK: International high speed train operator Eurostar has agreed to make it clearer that passengers have a right to cash refunds for cancelled services, following an intervention by the Office of Rail & Road. ORR said Eurostar’s service cancellation e-mails to passengers had provided prominent information about ...

  • Jacques_DAMAS_@TristanPaviot

    SNCF veteran Damas to lead Eurostar as restructuring looms


    EUROPE: On September 4 the management board of Voyages SNCF announced the selection of Jacques Damas to succeed Mike Cooper as Chief Executive of Eurostar, in which the French national operator holds a 55% majority stake. Damas is an SNCF veteran whose career with the state railway ...

  • Mike Cooper

    Eurostar Chief Executive Mike Cooper to lead Arriva


    EUROPE: Eurostar Chief Executive Mike Cooper has been appointed as the next Arriva Group CEO with effect from early October, succeeding Dr Manfred Rudhart who is stepping down after almost five years. Cooper’s previous roles have included Managing Director of the direct sales business of the Thomson ...

  • J Brand Eurostar depot

    Lighting improved at high speed train depot


    UK: Two maintenance tracks at Eurostar’s high speed train depot in east London have been equipped with LED lighting supplied by J Brand Ltd. This has replaced fluorescent lighting, providing a better a quality of light to help improve working conditions and staff safety. ‘The benefits will ...

  • Eurostar

    Eurostar looks to cut costs with reduced hours and part-time working


    EUROPE: Eurostar is looking to reduce its payroll costs through the introduction of reduced hours and more part-time working ‘wherever possible throughout 2021’, in a move which the cross-Channel high speed operator said was intended to protect jobs at a time when ‘the impact of Covid-19 has ...

  • The treaties signed in Brussels on July 7 add the Netherlands to a 1993 agreement between the UK, France and Belgium which enables passengers to pass through juxtaposed checks by border officials from both the departure and destination countries before bo

    Agreements signed to allow direct Amsterdam – London trains


    EUROPE: Eurostar is set to launch direct services between Amsterdam and London later this year, following the signing on July 7 of four-country agreements covering the legal and security arrangements. A date for the start of through services has not yet been finalised, the high speed train ...